Last updated:Today at 19:43
Train companies affected:Avanti West Coast, London Northwestern Railway
Hensall (HEL)
Hensall station, Station Road, Hensall, East Riding of Yorkshire, DN14 0QN
This station has an extremely limited train service of only between one and three trains a day.
Station Information
Ticket Office
Opening Hours
Yes
unstaffed
Ticket Machines
No
Collect tickets bought online
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
No
Information Services Opening Times
- Information Services Opening Times Sunday: 09:40 - 17:00
Information available from Help Point 24/7.
Staff Help Available
No
Customer Help Points
Yes
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
No
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
Station is unstaffed
There is a barrow crossing onto the Leeds or Goole bound platform and there is also road access onto the Goole bound platform. Therefore both platforms are accessible. However, wheelchair users cannot use this station as there are problems with unit strengthening on the line.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
There is a waiting room available on the Leeds bound platform. There is a shelter available on the Goole line.
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
No
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: Yes
Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
There is a waiting room available on the Leeds bound platform. There is a shelter available on the Goole line.
Seating Area
Yes
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
0 spaces
Type of Storage
Compounds
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off adjacent to the level crossing (minibus only).
There is a bus stop located close to the station. Busline 0871
Not available at this station.
