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Holmes Chapel (HCH)

Holmes Chapel station, Station Road, Holmes Chapel, Cheshire, CW4 8AA

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:35 - 13:05
  • Opening Hours Saturday: 07:35 - 13:55
  • Opening Hours Sunday: No
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information

  • Departure Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 13:15
  • Information Services Opening Times Saturday: 06:00 - 13:15
  • Information Services Opening Times Sunday: No

Information available from Help Point 24/7.

Staff Help Available

  • Staff Help Available Sunday: 09:00 - 16:30
  • Staff Help Available Monday to Saturday: 06:40 - 17:45
  • Staff Help Available Sunday: 08:10 - 15:45

Customer Help Points

Yes

Platform 1

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

No

Station Accessibility

Step-free access

This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.

  • Category B Station

  • Scooter Friendly Station

Level access from station front to ticket office and Crewe platform. Step free access from road bridge via long sloping path to Manchester platform. Access from ticket office to Manchester platform via steps to road bridge or via station approach road, then over road bridge and down path.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopy/shelter at all times

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

Not Specified

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Sunday: 09:00 - 16:30
  • Staff help available Monday to Saturday: 06:40 - 17:45
  • Staff help available Sunday: 08:10 - 15:45
Customer Help Points and Meeting Point

Yes

Platform 1

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and canopy/shelter at all times

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

31 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £3.00
  • Rate per week £10.00
  • Rate per month £30.00
  • Rate per year £300.00

Notes

Up to 2 hours (No Return) £2

RingGo Code 5727

Register www.MyRingGo.com or call 01138090070

Refreshment Facilities

No

Bicycle Storage

Spaces

4 spaces

4 stands

Type of Storage

Stands

Location

Platform 1

Sheltered

No

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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