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Horden (HRE)

Horden station, South East View, Horden, Peterlee, County Durham, SR8 4EA

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

 www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Sunday: Yes

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

Yes

Assistance will be given by the conductor.

Customer Help Points

Yes

 2 help points in shelters and 2 in refuse points.

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

No

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

 Category A station, Ramped access to each platform, lengthy ramps between platforms, please allow plenty of time.

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

There are no waiting rooms provided at the station. Shelters are provided on both platforms.

Seating area

No

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

Not Specified

Staff Help

Staff help available

Yes

Assistance will be given by the conductor.

Customer Help Points and Meeting Point

Yes

 2 help points in shelters and 2 in refuse points.

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Nearest accessible station

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

There are no waiting rooms provided at the station. Shelters are provided on both platforms.

Seating Area

No

Impaired mobility set down/pick up points available

No

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

No

Refreshment Facilities

No

Pay Phones

No

Public Wi-Fi

No

Bicycle Storage

Spaces

36 spaces

Type of Storage

Stands

Location

Platform 2

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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