Last updated:Today at 20:51
Train companies affected:Avanti West Coast, London Northwestern Railway
High Wycombe (HWY)
High Wycombe station, Amersham Hill, High Wycombe, Buckinghamshire, HP13 6NN
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:45 - 20:40
- Opening Hours,Saturday: 06:40 - 19:40
- Opening Hours,Sunday: 07:10 - 20:40
Location
The ticket office at the entrance to Platform 3 (the 'through' line London bound platform) is open during the weekday morning peak only. The ticket office hours shown above are for the main ticket office located at the main entrance off Amersham Hill.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
No
Load Oyster Pay as you go here
- No
Use Oyster Pay as you go here
No
Pay as you go note
High Wycombe station is NOT within the London Oyster zones.
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Office
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard note
Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart
Contactless Pay as you go
Use Contactless Pay as you go from this station
Yes
Contactless Pay as you go note
Pay as you go with contactless is available for journeys heading towards London.
Information Available
- Yes - from ticket office
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
Information Services Opening Times
- Information Services Opening Times,Monday to Friday: 05:45 - 20:40
- Information Services Opening Times,Saturday: 06:40 - 19:40
- Information Services Opening Times,Sunday: 07:10 - 20:40
Staff Help Available
- Staff Help Available,Monday to Friday: 05:45 - 20:40
- Staff Help Available,Saturday: 06:40 - 19:40
- Staff Help Available,Sunday: 07:10 - 20:40
Passenger Assistance Meeting Point - at the gateline, main entrance to the station.
If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.
Customer Help Points
Yes
Customer Services Notes
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 12:00 - 20:00
CCTV at the Station
Yes
Help Point location
Help Points are available inside and outside this station
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Step Free Access Category A.
There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Waiting rooms
- Waiting rooms,Monday to Friday: 06:00 - 22:00
- Waiting rooms,Saturday: 06:00 - 22:00
- Waiting rooms,Sunday: 08:00 - 22:00
Seating area
Unavailable
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Accessible taxis here
Available
If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.
Impaired mobility set down/pick-up point available
Available
At station entrance.
Accessible spaces
8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a drop-off point only
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Waiting facility location
The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Ramp deployment from rear of vehicle
Ramps cannot be deployed from the rear or side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Friday: 05:45 - 20:40
- Staff help available,Saturday: 06:40 - 19:40
- Staff help available,Sunday: 07:10 - 20:40
Passenger Assistance Meeting Point - at the gateline, main entrance to the station.
If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.
Customer Help Points
Yes
Helpline
- Helpline,Monday to Sunday: 07:00 - 22:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
Help Points are available inside and outside this station
Toilets
Available
Accessible toilets on platforms 2 and 3
Accessible Toilets
Unavailable
Baby Changing
Available
Female toilets
Waiting Rooms
- Waiting Rooms,Monday to Friday: 06:00 - 22:00
- Waiting Rooms,Saturday: 06:00 - 22:00
- Waiting Rooms,Sunday: 08:00 - 22:00
Seating Area
Unavailable
Operator
Chiltern Railways
- 03456 005 165
- Amersham Hill
- High Wycombe
- HP13 6NN
- http://www.chilternrailways.co.uk/parking(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
Spaces
620 spaces
Accessible spaces
8 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
At station entrance.
Car park CCTV
Yes
Parking charges
Parking charges apply
- Off-peak rate £6.80
- Rate per day £9.95
- Rate on Saturday £6.80
- Rate on Sunday £6.80
- Rate per week £38.80
- Rate per month £149.00
- Rate per year £1552.50
Notes
The weekday off peak start time is 1200 at this station.
ATM
Available
Refreshment Facilities
Available
Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).
Shops
Available
Public Telephones
No
Public Wi-Fi
Available
Post Boxes
Available
Outside the station
Bicycle Storage
Spaces
80 spaces
Double decker racks.
Type of Storage
Racks
Location
Two sets of bike racks either side of the main station building, outside Platforms 1 and 2.
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
At station entrance.
At station entrance.
Information to plan your onward journey is available in a printable format here
