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High Wycombe (HWY)

High Wycombe station, Amersham Hill, High Wycombe, Buckinghamshire, HP13 6NN

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:45 - 20:40
  • Opening Hours,Saturday: 06:40 - 19:40
  • Opening Hours,Sunday: 07:10 - 20:40
Location

The ticket office at the entrance to Platform 3 (the 'through' line London bound platform) is open during the weekday morning peak only. The ticket office hours shown above are for the main ticket office located at the main entrance off Amersham Hill.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • No
Use Oyster Pay as you go here

No

Pay as you go note

High Wycombe station is NOT within the London Oyster zones.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Chiltern Railways Smartcards can be obtained from www.chilternrailways.co.uk/smart

Contactless Pay as you go

Use Contactless Pay as you go from this station

Yes

Contactless Pay as you go note

Pay as you go with contactless is available for journeys heading towards London.

Information Available

  • Yes - from ticket office
  • Yes - from help point

Customer Information

  • Departure Screens
  • Live service information

Information Services Opening Times

  • Information Services Opening Times,Monday to Friday: 05:45 - 20:40
  • Information Services Opening Times,Saturday: 06:40 - 19:40
  • Information Services Opening Times,Sunday: 07:10 - 20:40

Staff Help Available

  • Staff Help Available,Monday to Friday: 05:45 - 20:40
  • Staff Help Available,Saturday: 06:40 - 19:40
  • Staff Help Available,Sunday: 07:10 - 20:40

Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Help Point location

Help Points are available inside and outside this station

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A.

There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)

Ticket barriers and gates

Available

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms
  • Waiting rooms,Monday to Friday: 06:00 - 22:00
  • Waiting rooms,Saturday: 06:00 - 22:00
  • Waiting rooms,Sunday: 08:00 - 22:00
Seating area

Unavailable

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point available

Available

At station entrance.

Accessible spaces

8 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Friday: 05:45 - 20:40
  • Staff help available,Saturday: 06:40 - 19:40
  • Staff help available,Sunday: 07:10 - 20:40

Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.

Customer Help Points

Yes

Helpline
  • Helpline,Monday to Sunday: 07:00 - 22:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are available inside and outside this station

Toilets

Available

Accessible toilets on platforms 2 and 3

Accessible Toilets

Unavailable

Baby Changing

Available

Female toilets

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 06:00 - 22:00
  • Waiting Rooms,Saturday: 06:00 - 22:00
  • Waiting Rooms,Sunday: 08:00 - 22:00

Seating Area

Unavailable

Operator

Chiltern Railways

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

620 spaces

Accessible spaces

8 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Available

At station entrance.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Off-peak rate £6.80
  • Rate per day £9.95
  • Rate on Saturday £6.80
  • Rate on Sunday £6.80
  • Rate per week £38.80
  • Rate per month £149.00
  • Rate per year £1552.50

Notes

The weekday off peak start time is 1200 at this station.

ATM

Available

Refreshment Facilities

Available

Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).

Shops

Available

Public Telephones

No

Public Wi-Fi

Available

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

80 spaces

Double decker racks.

Type of Storage

Racks

Location

Two sets of bike racks either side of the main station building, outside Platforms 1 and 2.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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