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High Wycombe (HWY)

High Wycombe station, Amersham Hill, High Wycombe, Buckinghamshire, HP13 6NN

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:45 - 20:40
  • Opening Hours Saturday: 06:40 - 19:40
  • Opening Hours Sunday: 07:10 - 20:40
Location

The ticket office at the entrance to Platform 3 (the 'through' line London bound platform) is open during the weekday morning peak only. The ticket office hours shown above are for the main ticket office located at the main entrance off Amersham Hill.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard notes

Chiltern Smartcards can be obtained from www.chilternrailways.co.uk

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:45 - 20:40
  • Information Services Opening Times Saturday: 06:40 - 19:40
  • Information Services Opening Times Sunday: 07:10 - 20:40

Staff Help Available

  • Staff Help Available Monday to Friday: 05:45 - 20:40
  • Staff Help Available Saturday: 06:40 - 19:40
  • Staff Help Available Sunday: 07:10 - 20:40

Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.

Customer Help Points

Yes

Customer Services Notes

We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 12:00 - 20:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step Free Access Category A.

There are lifts between Platforms 2 & 3. Please note that it is approximately 200 metres from the main station entrance on Platform 2 to Platform 3 (the main 'through' platform for trains towards London.)

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms
  • Waiting rooms Monday to Friday: 06:00 - 22:00
  • Waiting rooms Saturday: 06:00 - 22:00
  • Waiting rooms Sunday: 08:00 - 22:00
Seating area

No

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

If you would like us to assist you in booking an accessible taxi for your onward journey please contact 03456 005 165.

Impaired mobility set down/pick-up point

Yes

At station entrance.

Accessible spaces

8 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Friday: 05:45 - 20:40
  • Staff help available Saturday: 06:40 - 19:40
  • Staff help available Sunday: 07:10 - 20:40

Passenger Assistance Meeting Point - at the gateline, main entrance to the station.

If you enter the station from the side entrance onto Platform 3, please use the help point at the gateline to contact staff.

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: 07:00 - 22:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible toilets on platforms 2 and 3

Accessible Toilets

No

Baby Changing

Yes

Female toilets

Waiting Rooms

  • Waiting Rooms Monday to Friday: 06:00 - 22:00
  • Waiting Rooms Saturday: 06:00 - 22:00
  • Waiting Rooms Sunday: 08:00 - 22:00

Seating Area

No

Operator

Chiltern Railways

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

620 spaces

Accessible spaces

8 spaces

Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge. Please visit the station ticket office where a member of staff will record your vehicle registration number.

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

At station entrance.

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per day £9.50
  • Rate on Saturday £6.50
  • Rate on Sunday £6.50
  • Rate per week £37.00
  • Rate per month £142.00
  • Rate per year £1480.00

ATM

Yes

Refreshment Facilities

Yes

Coffee shop open 0600 to 1800 on Mondays to Fridays (ticket hall and Platform 2).

Shops

Yes

News agent

Pay Phones

No

Public Wi-Fi

Yes

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

84 spaces

Type of Storage

Stands

Location

Near station entrance, car park entrance and on Platform 2.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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