Last updated:Today at 16:28
Train companies affected:CrossCountry, LNER, Lumo, ScotRail, TransPennine Express
Last updated:Yesterday at 12:20
Train companies affected:National Rail
Hoveton & Wroxham station, Station Road, Hoveton, Norfolk, NR12 8UR
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No
Yes
Yes
Yes
No
No
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Under the canopy, fixed to the platform-facing wall of the former station building
Platform 2 (for trains towards Cromer and Sheringham) - Under the canopy, fixed to the platform-facing wall of the former station building
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
No
Yes
Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.
This station has step free access to both platforms via the pathway at the junction of Station Road and Belaugh Road, but not between platforms. Platform 2 (for trains towards Sheringham) is accessed via a subway, with approximately 50 metres between platforms.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
No
Yes
Yes
Yes
No
No
Yes
Yes
Details of nearest taxis are shown on station information poster
No
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
Yes
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Norwich) - Under the canopy, fixed to the platform-facing wall of the former station building
Platform 2 (for trains towards Cromer and Sheringham) - Under the canopy, fixed to the platform-facing wall of the former station building
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
No
No
No
Yes
National Car Parks Ltd
19 spaces
2 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
No
No
Parking charges apply
Yes
38 spaces
Stands & Racks
There is a cycle parking area providing twenty spaces which can be accessed from the station car park, located next to the ticket machine and the ramped entrance to Platform 1 (for trains towards Norwich). There are also four cycle stands on Platform 1, next to the entrance onto the platform, and a further five cycle stands on Platform 2 (for trains towards Cromer and Sheringham) which are in between the ramped entrance to the platform and the former station building and canopy.
No
No
There are no cycle hire facilities at this station
Rail replacement bus services pick up and drop off at the lay-by outside the main station entrance on Belaugh Road.
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