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Last updated:Today at 00:11
Train companies affected:CrossCountry, Great Western Railway, South Western Railway

Inverness (INV)

Inverness station, Academy Street, Inverness, Highland, IV2 3PY

Live trains

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Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:30 - 20:30
  • Opening Hours Saturday: 06:30 - 18:30
  • Opening Hours Sunday: 09:15 - 20:20
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:30 - 20:30
  • Information Services Opening Times Saturday: 06:30 - 18:30
  • Information Services Opening Times Sunday: 09:15 - 20:20

Staff Help Available

  • Staff Help Available Monday, Tuesday, Thursday, Friday & Saturday: 04:45 - 00:15
  • Staff Help Available Sunday: 09:00 - 00:15

Customer Help Points

Yes

Customer Services Notes

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 21:00

Trolleys

Yes

CCTV at the Station

Yes

Tourist Information

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the automatic ticket gates

Blue Badge parking bays: 3

Ticket barriers and gates

Yes

Ticket gates to all platforms

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

Yes

Seating area

Yes

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

3 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday, Tuesday, Thursday, Friday & Saturday: 04:45 - 00:15
  • Staff help available Sunday: 09:00 - 00:15
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on the Concourse. The National key toilets are located on the Concourse; these toilets are operated by a radar key. Available between 0630 and 1930

Accessible Toilets

Yes

Baby Changing

Yes

Showers

Yes

Waiting Rooms

Yes

Seating Area

Yes

First Class Lounge

No

Caledonian Sleeper only

There is no First Class lounge within the station but First Class lounge facilities are available for Caledonian Sleeper customers within the Guest Services Centre across the road.

Tickets Accepted

Caledonian Sleeper First Class ticket holders

Refreshments

Complimentary snacks and refreshments

Facilities

Free WiFi, showers

Note: Standard Class and Seated guests can purchase shower tokens for the Guest Lounge from the On Board Hosts.

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Showers are available within the station and include an accessible shower. National Keys Scheme operated but key can be obtained from staff working at these facilities if you do not have your own key.

Car Parking Availability

  • Car Parking Availability Monday to Sunday: Yes

Spaces

60 spaces

Accessible spaces

3 spaces

Parking is free for disabled customers parking in Blue Badge spaces displaying a valid International Blue Badge

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Yes

Car park CCTV

Yes

Parking charges

Parking charges apply

  • Rate per hour £1.20
  • Rate per day £6.00

ATM

Yes

Refreshment Facilities

Yes

Costa Coffee, WH Smith, bar

Shops

No

WHSmith, Barber shop, Mailboxes shop, PhotoMe photo booth

Pay Phones

Yes

Public Wi-Fi

Yes

Post Boxes

Yes

Bicycle Storage

Spaces

40 spaces

Discounted cycle hire available at Ticket to Ride to holders of valid rail tickets. Visit www.tickettoridehighlands.co.uk or call 01463 419160 for more information

Type of Storage

Lockers & Stands

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

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