Last updated:Today at 20:50
Train companies affected:Southern, Thameslink
Keighley (KEI)
Keighley station, Station Bridge, Keighley, West Yorkshire, BD21 4HP
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:10 - 19:15
- Opening Hours Saturday: 06:10 - 19:15
- Opening Hours Sunday: 08:45 - 18:00
Location
Booking hall
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Saturday: 06:10 - 21:00
- Staff Help Available Sunday: 09:00 - 17:30
Customer Help Points
No
none
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Level access from Dalton Lane entrance to Platform 1 (for trains to Bradford/Leeds). Fairly steep ramps to both platforms from main entrance.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
Access from car park is kerbed
Accessible spaces
2 spaces
Parking is free for disabled customers parking in accessible spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 06:10 - 21:00
- Staff help available Sunday: 09:00 - 17:30
Customer Help Points and Meeting Point
No
none
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Accessible spaces
2 spaces
Parking is free for disabled customers parking in accessible spaces displaying a valid International Blue Badge
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Access from car park is kerbed
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £1.00
Refreshment Facilities
Yes
Pay Phones
Yes
Public Wi-Fi
No
Find WiFi Hotspots around Keighley station
Bicycle Storage
Spaces
48 spaces
8 cycle lockers and 40 cycle stands
Type of Storage
Lockers & Stands
Location
Platform 1
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Replacement transport will pick up/drop off at the at the station front.
There is a taxi rank next to the station.
Busline 0871 200 2233
0113 245 7676
Leeds/Bradford Airport approx 10 miles
Not available at this station.
