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Kennett station, Station Road, Kennett, Suffolk, CB8 7QD
Unavailable
Yes
Available
Yes
No
Yes
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Bury St Edmunds and Ipswich) - Next to the waiting shelter, fixed to a short grey post
Platform 2 (for trains towards Cambridge) - Next to the waiting shelter, fixed to a short grey post at the back of the platform
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Unavailable
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are only in Help Points
This station has step-free access to all platforms / the platform.
This station has step free access to each platform via a ramped footbridge.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform.
Unavailable
Available
Yes
Available
Unavailable
Unavailable
Available
There are tactile warnings on all platforms
Available
Details of nearest taxis are shown on station information poster
Unavailable
0 spaces
Yes
This is a combined drop-off and pick-up point
There are no seating or waiting facilities at this drop-off and/or pick-up point
The drop-off and/or pick-up point is on the same side of the road as the station
Ramps can be deployed from the rear and side of a vehicle
The drop-off and/or pick-up point is uncovered
The bay(s) a the drop-off and/or pick-up point and/or waiting area is/are less than is 2.4m wide by 4.8m
There is space for up to 3 vehicles to drop-off and/or pick-up
There is no Help Point close to the drop-off and/or pick-up point
Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
Board and alight
Ramp Assistance
Luggage (on and off train only)
Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
By calling 0345 600 7245 (option 4)
By selecting the help button on the ticket machine at this station
By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Yes
Help points can be found at the following location(s):
Platform 1 (for trains towards Bury St Edmunds and Ipswich) - Next to the waiting shelter, fixed to a short grey post
Platform 2 (for trains towards Cambridge) - Next to the waiting shelter, fixed to a short grey post at the back of the platform
08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Unavailable
Unavailable
Unavailable
Unavailable
Available
Greater Anglia
12 spaces
0 space
Yes
Unavailable
No
Parking is free
Unavailable
No
22 spaces
Lockers & Stands
There are ten cycle stands and two cycle lockers which are all adjacent to Platform 1 (for trains towards Bury St Edmunds and Ipswich) and these can be accessed from the station car park.
No
No
There are no accessible cycle facilities but there is charging facilities
There is no help point close to the cycle parking
There are no cycle hire facilities at this station
Rail replacement bus services do not serve this station. Customers are advised to use either Bury St Edmunds or Newmarket stations for rail replacement services.
Irregular Local Buses
