Kensington Olympia (KPA)
Kensington Olympia station, Olympia Way, Kensington, Greater London, W14 0NE
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
Available
07:30 - 10:00 (Mon- Fri)
Location
Olympia Way entrance
London Fare Zone
Zone 2
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Ticket office staff provide assistance where possible
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Office
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
New Oyster cards can be purchased at some of the self-service ticket machines at this station, in addition to at the ticket office
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Smartcard note
Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
Information Available
- Yes - from help point
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Sunday & Public Holidays: 04:58 - 00:27
- Information Services Opening Times,Saturday: 05:00 - 00:29
- Information Services Opening Times,Sunday: 07:15 - 00:23
Staff Help Available
- Staff Help Available,Monday to Friday: Unavailable
- Staff Help Available,Saturday: Unavailable
- Staff Help Available,Sunday: Unavailable
Customer Help Points
Yes
Customer Services Notes
You can Contact Customer Services on 0343 222 123
Left Luggage
Unavailable
Lost Property
Unavailable
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
B2 station category . Step free platform interchange between London Overground northbound district line and London Overground southbound requires a 600m journey via the street. Use the Olympia Way entrance for London Overground Northbound District line . Use the Russell road entrance for London Overground southbound platform.
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Ticket office staff provide assistance where possible
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Unavailable
Accessible from ticket office
Waiting rooms
Unavailable
Seating area
Available
Large waiting area inside ticket office
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Available
contact taxi operator directly
Impaired mobility set down/pick-up point available
Unavailable
Accessible spaces
Not Specified
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Staff Help
Staff help available
- Staff help available,Monday to Friday: Unavailable
- Staff help available,Saturday: Unavailable
- Staff help available,Sunday: Unavailable
Customer Help Points
Yes
Helpline
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Help Point location
There are Help Points
Toilets
Available
Accessible Toilets
Unavailable
Accessible from ticket office
Baby Changing
Available
Female toilets
Waiting Rooms
Unavailable
Seating Area
Available
Large waiting area inside ticket office
Operator
National Car Parks Ltd
Car Parking Availability
- Car Parking Availability,Monday to Sunday: Available
- Car Parking Availability,Monday to Friday: Available
- Car Parking Availability,Saturday: Available
- Car Parking Availability,Sunday: Available
Spaces
60 spaces
Accessible car park equipment
Yes
Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.
Impaired mobility set down/pick up points available
Unavailable
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per hour £62.00
ATM
Available
Located opposite the Olympia Way entrance
Refreshment Facilities
Available
Coffee kiosk
Shops
Available
Public Telephones
No
Bicycle Storage
Spaces
14 spaces
Large number of bicycle racks on station. Users need to provide own padlock.
Type of Storage
Racks
Location
2 racks South Bound platform 1 and North Bound platform 2
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
Use Bus stop N in Holland Road for eastbound services to Shepherd's Bush
Use Bus stop A in Holland Road for westbound services to Clapham Junction
Information to plan your onward journey is available in a printable format
London Underground District Line service operates from this station at weekends and on some public holidays. At other times, take a southbound London Overground or Southern train and change at West Brompton for the District line.
Take the District Line to Earls Court and change for the Piccadilly line to Heathrow Airport
