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Last updated:Today at 17:51
Train companies affected:Grand Central, Great Northern, Hull Trains, LNER, Lumo, Thameslink

Kentish Town West (KTW)

Kentish Town West station, Prince Of Wales Road, Kentish Town, Greater London, NW5 3LR

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Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 07:30 - 10:00
Location

Booking hall

London Fare Zone

Zone 2

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The Ticket machine is accessible to wheelchair users

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Office
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 05:54 - 00:52
  • Information Services Opening Times Saturday: 05:49 - 00:54
  • Information Services Opening Times Sunday: 09:00 - 23:52

Staff Help Available

  • Staff Help Available Monday to Friday: No
  • Staff Help Available Saturday: No
  • Staff Help Available Sunday: No

Customer Help Points

Yes

Customer Services Notes

You can Contact Customer Services on 0343 222 123

Luggage Storage

No

Lost Property

No

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free access only from the street to the ticket office and vice-versa. No step-free access to platforms.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The Ticket machine is accessible to wheelchair users

Height adjusted ticket office counter

No

Ticket office staff provide assistance where possible

Induction loop

Yes

Ramp for train access

No

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

contact taxi operator directly

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Friday: No
  • Staff help available Saturday: No
  • Staff help available Sunday: No
Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Refreshment Facilities

No

Bicycle Storage

Spaces

4 spaces

Type of Storage

Stands

Location

Station forecourt

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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