Last updated:Today at 21:43
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Leeds station, New Station Street, Leeds, West Yorkshire, LS1 4DY
Booking Hall
Yes
Available
Available
Yes
No
No
Travel Centre open 09:00-18:00 Mon-Sat and 10:00-16:00 on Sun. *Sometimes the Travel Centre may be closed due to Covid-19. When Customer Information Points closed, please contact any member of staff or Network Rail Reception, platform 5 for 24 hour help.
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
No
Available
Located on the North Concourse near Wellington Street entrance.
Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Suitable for disabled passengers. Lifts or Level access to all platforms.
Available
Available
Available
Yes
Available
Available
Available
Available
Station seating on North and South Concourses.
Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.
Available
Main footbridge and New Station Street
Available
Available
There are tactile warnings on all platforms
Available
Taxi rank outside New Station Street entrance near the bus interchange.
Available
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
CrossCountry 03448 110125
East Midlands Railway - 08000 113323
London North Eastern Railway - 03457 225 225
Northern - 0800 1385560.
TransPennine Express - 0800 107 2149
There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.
ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.
There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.
12 spaces
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Journey Care assistance is available prior to travel via the relevant Train Operator:
Northern - **0800 138 5560** Customer services, Textphone 18001 03457 225 225 or using a Passenger Assistance Request form
London North Eastern Railway - 03457 225 225 Textphone - 18001 03457 225 225
CrossCountry - 0344 811 0125, textphone 0344 811 0126
East Midlands Railway - 0800 0113323, textphone 18001 03457 078051
TransPennine Express - 0800 107 2149, textphone 18001 0800 1072149
No
Available
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Available
Baby changing facilities are located in the accessible toilet on platform 12 on the South Concourse
Available
Available
Baby Changing facilities are located in the Accessible Toilets on Platform 12 and on the South Concourse.
Available
Available
Station seating on North and South Concourses.
Waiting room on Platforms 0, 9 & 12. Open 05:00-23:00.
Location: In the booking hall
Tickets Accepted in London North Eastern Railway First Class Lounge:
Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
Any First Class Anytime ticket valid for travel on the LNER route
Any LNER First Class packages
First Advance (routed LNER & connections)
LNER First Class Reader Offer (routed LNER & connections)
LNER First Class Flat Fare (routed LNER & connections)
LNER Rewards First Class Leisure Single (routed LNER & connections)
LNER Self-Print First Class Upgrade voucher (routed LNER & connections)
Inclusive Tour Tickets (eg. Superbreak)
Weekend First
Restricted tickets: All First Class tickets valid only on other train operators.
Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges.
Facilities: Toilets, TV.
Refreshments: Complimentary: tea / coffee / hot chocolate / orange juice / water / biscuits.
Wi-Fi: Yes
Showers: No
There is sheltered waiting
APCOA Parking (UK) Limited
305 spaces
12 spaces
No
No assistance is available from the car parks. Parking can be booked by contacting APCOA on 0113 247 9238.
Available
Assistance is available to and from platforms. Please contact customer services of the appropriate train operator, 48 hours in advance:
CrossCountry 03448 110125
East Midlands Railway - 08000 113323
London North Eastern Railway - 03457 225 225
Northern - 0800 1385560.
TransPennine Express - 0800 107 2149
There is a drop off and pick up zone in Princes Square, off Aire Street. Drivers will have 10 minutes free waiting time within the drop off zone which will be monitored with Automatic Number Plate Recognition (ANPR) cameras. Those wishing to park for more than 10 minutes can use the multi storey car park.
ANPR cameras will capture your entry and exit from this area, exceeding this time will result in a parking fine. Blue Badge holders get 30 minutes of free waiting time when parked in an accessible bay and clearly displaying a Blue Badge. No return within 30 minutes.
There is no parking pick-up or drop-off on the main entrance and through road known as Princes Square. This is a no parking roadway to assist with the free flow of traffic and for Health and Safety purposes.
Yes
Parking charges apply
Up to 20 minutes: £0.70
Up to 40 minutes: £2.80
Up to 1 hour: £4.50
Up to 2 hours: £6.00
Up to 6 hours: £12.50
Up to 24 hours: £23.00
Night Rate: £7.50 - patrons must enter after 18:00 and depart before 06:00 for this rate to apply.
Available
Available
Available
No
Available
Main footbridge and New Station Street
Available
92 spaces
Limited wheel racks available on platform 12 / 15 and short stay car park.
Racks
Platform 0 / 1
Platform 6 / 8 behind the lift
Platform 12 / 15
Short stay car park
No
Yes
There are no cycle hire facilities at this station
Rail replacement services will be available from Wellington Street, which is located 60 meters from the City Square exit of the station.
Hackney Taxi rank is located within the drop-off and Pick-up zone located in to Princes Square, outside the Aire Street station entrance.
First and Yorkshire Tiger both operate a network of frequent local bus routes around Leeds city and West Yorkshire. The Citybus stops here and connects key location in Leeds. For more information about all buses in West Yorkshire visit www.wymetro.com
Buy a Leeds PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info
For information about all buses in west Yorkshire visit: www.wymetro.com
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