Last updated:Today at 10:45
Train companies affected:South Western Railway
Lewisham station, Loampit Vale, Lewisham, Greater London, SE13 7RY
The lift for platform 4 at Lewisham is out of service. The nearest stations with step-free access are New Cross, Ladywell and Blackheath.
Assistance/Help available from station staff from First to Last trains.
On way in to access trains from the taxi rank
Zone 2/3
Yes
Yes
station forecourt/ booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Direct access via lift to platforms 1,3 & 4 from subway. Step free access to platform 2 via booking hall and lift to platform 3.
Yes
Yes
station forecourt/ booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Platforms 2/3 - Available during staffing hours
No
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
No
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. There are no staff on the trains that call at this station that can assist. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Platform 2 + 3 - Available during staffing hours
Yes
Platforms 2/3 - Available during staffing hours
No
No
Yes
Yes
Yes
Coffee kiosk and Selecta vending machines
Yes
Yes
Public telephones are not wheelchair accessible
44 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
left of entrance
Yes
No
There are no cycle hire facilities at this station
Towards London Bridge, New Cross or Greenwich: Bus Stop F to the right fo the station exit and across the road, Towards Ladywell, Hither Green or Blackheath: Bus stop E, to the right of the station exit.
Information to plan your onward journey is available in a printable format here
DLR