Last updated:Today at 05:23
Train companies affected:South Western Railway
Lisvane & Thornhill (LVT)
Lisvane & Thornhill station, Cherry Orchard Road, Thornhill, Cardiff, CF14 0UE
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
Yes
Smartcard notes
Load a pre-purchased season ticket onto a smartcard using the smartcard validator or the ticket vending machine.
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to Platform 1 (to Rhymney) via a ramp with a steep gradient.
Step free access to Platform 2 (to Cardiff) via Clos Llysfaen and a ramp with a shallow gradient.
Access between the platforms is via a footbridge
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
No
Operator
Transport for Wales
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
Spaces
80 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
10 spaces
Type of Storage
Stands
Location
5 Sheffield stands providing for 10 bicycles are located on the main path to the southbound (Cardiff direction) platform
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Cycle hire is provided by Next/Ovo bike with their docking station located in Cherry Orchard Road, north of the station. nextbike – origin bike sharing
More Information
Transport Links
The rail replacement bus stop is on Cherry Orchard Road near the station car park entrance.
Visit Cardiff Bus (routes 85 and 86) for more details.
Cycle hire is provided by Next/Ovo bike with their docking station located in Cherry Orchard Road, north of the station. nextbike – origin bike sharing
