Last updated:Today at 10:46
Train companies affected:Avanti West Coast, TransPennine Express
Last updated:Today at 08:44
Train companies affected:National Rail
Liverpool Central (LVC)
Liverpool Central station, Ranelagh Street, Liverpool, Merseyside, L1 1JT
Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Saturday: 05:25 - 00:16
- Opening Hours,Sunday: 07:45 - 00:16
Station staffing times may vary, please visit Merseyrail.org for up-to-date times.
Location
Station concourse
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Office
Smartcard validators
No
Smartcard note
Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.
Information Available
- Yes - from help point
- Yes - from ticket office
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times,Monday to Saturday: 05:25 - 00:16
- Information Services Opening Times,Sunday: 07:45 - 00:16
Staff Help Available
- Staff Help Available,Monday to Saturday: 05:25 - 00:16
- Staff Help Available,Sunday: 07:45 - 00:16
Customer Help Points
Yes
Help points available inside ticket barriers, in passage ways and on all platforms.
Left Luggage
Unavailable
Lost Property
- Lost Property,Monday to Friday: 07:00 - 10:00, 15:00 - 18:00
CCTV at the Station
Yes
Help Point location
There are Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are at designated listening areas
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A: “This station has step free access to all platforms / the platform” All platforms can be accessed via lift
Ticket barriers and gates
Available
Accessible ticket machines
Unavailable
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
Waiting rooms
Unavailable
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Getting to and from the station
Impaired mobility set down/pick-up point available
Unavailable
Staff Help
Staff help available
- Staff help available,Monday to Saturday: 05:25 - 00:16
- Staff help available,Sunday: 07:45 - 00:16
Customer Help Points
Yes
Help points available inside ticket barriers, in passage ways and on all platforms.
Helpline
- Helpline,Monday to Friday: 07:00 - 19:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are Help Points
Toilets
Unavailable
Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.
Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.
The toilets are located on the Station Concourse. The National key toilets are located next to the public toilets on the Station Concourse; these toilets are operated by a radar key.
Accessible Toilets
Available
Baby Changing
Available
Waiting Rooms
Unavailable
Seating Area
Available
ATM
Available
Refreshment Facilities
Available
Food vending machine
Shops
Available
Shoe repairer Wide range of shops Convenience store Passport Photo Booth
Public Telephones
No
Bicycle Storage
Type of Storage
Stands
Location
Next to Mail entrance
Sheltered
Yes
CCTV
Yes
Cycle and buggy facilities
There are no accessible cycle facilities but there is charging facilities
Help point bicycles
There is no help point close to the cycle parking
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
32 Great Charlotte Street, Liverpool 1
For onward travel information click here or contact the Traveline on 0871 200 2233
The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.
Maps
Station Map
Your guide to the station and its services
(external link, opens in a new tab)Liverpool Central station map (sub-surface platform level - Northern Line services)
(external link, opens in a new tab)Liverpool Central station map (sub-surface platform level - Wirral Line services)
(external link, opens in a new tab)
