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Last updated:Today at 17:58
Train companies affected:National Rail

Liverpool Central (LVC)

Liverpool Central station, Ranelagh Street, Liverpool, Merseyside, L1 1JT

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 05:25 - 00:16
  • Opening Hours Sunday: 07:45 - 00:16

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Location

Station concourse

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Smartcard notes

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:25 - 00:16
  • Information Services Opening Times Sunday: 07:45 - 00:16

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:25 - 00:16
  • Staff Help Available Sunday: 07:45 - 00:16

Customer Help Points

Yes

Help points available inside ticket barriers, in passage ways and on all platforms.

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform” All platforms can be accessed via lift

Ticket barriers and gates

Yes

Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Waiting rooms

No

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:25 - 00:16
  • Staff help available Sunday: 07:45 - 00:16
Customer Help Points and Meeting Point

Yes

Help points available inside ticket barriers, in passage ways and on all platforms.

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

Liverpool Central Station Toilets are currently being refurbished and the works are due to be complete on both male and female toilets by March 2024.

The toilets are located on the Station Concourse. The National key toilets are located next to the public toilets on the Station Concourse; these toilets are operated by a radar key.

Accessible Toilets

Yes

Baby Changing

Yes

Waiting Rooms

No

Seating Area

Yes

ATM

Yes

Refreshment Facilities

Yes

Food vending machine

Shops

Yes

Shoe repairer Wide range of shops Convenience store Passport Photo Booth

Bicycle Storage

Spaces

58 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands

Location

Next to Mail entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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