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Last updated:Today at 19:03
Train companies affected:Gatwick Express, Southern, Thameslink

Liverpool James Street (LVJ)

Liverpool James Street station, James Street, Liverpool, Merseyside, L2 7PQ

The escalators are out of order on platform 1 at James Street station.

Un-booked assistance? No problem.

This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Merseyrail

Ticket Office

Opening Hours

Yes

Station staffing times may vary, please visit Merseyrail.org for up-to-date times.

Ticket Machines

No

Collect tickets bought online
  • Collect tickets at Ticket Office
Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

Yes

Smartcard note

Metro Cards, local Saveaway and Railpass season tickets only. For more information Click here.

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:25 - 00:17
  • Information Services Opening Times Sunday: 07:39 - 00:17

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:25 - 00:17
  • Staff Help Available Sunday: 07:39 - 00:17

Customer Help Points

Yes

Luggage Storage

No

Lost Property

  • Lost Property Monday to Friday: 07:00 - 10:00, 15:00 - 18:00

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A: “This station has step free access to all platforms / the platform”The Ticket Office is step free via James Street only and platforms can be accessed via lifts

Ticket barriers and gates

Yes

Accessible ticket machines

No

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

Yes

Getting to and from the station

Accessible taxis here

Yes

www.traintaxi.co.uk

Impaired mobility set down/pick-up point

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:25 - 00:17
  • Staff help available Sunday: 07:39 - 00:17
Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Friday: 07:00 - 19:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Accessible Toilets

No

Baby Changing

Yes

Female toilets

Waiting Rooms

No

Seating Area

Yes

ATM

Yes

Refreshment Facilities

Yes

Café Food vending machine

Shops

Yes

News agent

Pay Phones

No

Public Wi-Fi

Yes

Find WiFi Hotspots around Liverpool James Street station

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

0 spaces

Apply for Free Secure Cycle storage access www.merseyrail.org/cycle

Type of Storage

Stands

Location

N/A

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

More Information
Train Travel with Bicycles(external link, opens in a new tab)

Transport Links

James Street Station, James Street, Liverpool

    A taxi rank is not available at this station.

    For onward travel information click here or contact the Traveline on 0871 200 2233

    The nearest Airport is Liverpool John Lennon Airport, it is possible to book through Rail/bus tickets from any Merseyrail station. There is no need to buy separate train and bus tickets, simply ask for 'Liverpool John Lennon Airport' when buying your ticket. The 86A or the 80A bus will take you from Liverpool South Parkway station to the airport with a journey time of just 10 mins.

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