Last updated:Today at 08:25
Train companies affected:Greater Anglia, Stansted Express
Llandudno Junction (LLJ)
Llandudno Junction station, Conwy Road, Llandudno Junction, Conwy, LL31 9NB
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:25 - 18:25
- Opening Hours Saturday: 06:10 - 19:00
- Opening Hours Sunday: 11:00 - 18:30
Location
Located at bottom of stairs heading towards Platform.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
The ticket machine is next to the ticket office and take cash and major debit and credit cards. They are touchscreen controlled.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
- Yes - from information point
- Yes - from ticket office
Customer Information
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 05:25 - 23:00
- Information Services Opening Times Sunday: 08:00 - 23:00
Staff Help Available
- Staff Help Available Monday to Saturday: 05:25 - 23:00
- Staff Help Available Sunday: 08:00 - 23:00
Monday to Saturday 05:00 to 23:00
Sunday 09:00 to 23:00
Staff are located at the Customer Services Office on Platform 3.
Customer Help Points
Yes
Please advise station staff at the Booking Office or the Customer Services office on Platforms 1/3 during opening hours upon arrival.
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
A footbridge with lifts and steps links the car park at the station front with all platforms.
Ticket barriers and gates
No
Accessible ticket machines
Yes
The ticket machine is next to the ticket office and take cash and major debit and credit cards. They are touchscreen controlled.
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The toilets are located on Platform 1.
Accessible toilets can be accessed through the ladies
Baby changing facilities are within the accessible toilets
Waiting rooms
- Waiting rooms Monday to Saturday: 06:00 - 19:00
- Waiting rooms Sunday: 08:00 - 19:00
Opposite booking office.
Seating area
Yes
Accessible public telephones
No
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
4 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:25 - 23:00
- Staff help available Sunday: 08:00 - 23:00
Monday to Saturday 05:00 to 23:00
Sunday 09:00 to 23:00
Staff are located at the Customer Services Office on Platform 3.
Customer Help Points and Meeting Point
Yes
Please advise station staff at the Booking Office or the Customer Services office on Platforms 1/3 during opening hours upon arrival.
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 1.
Accessible toilets can be accessed through the ladies
Baby changing facilities are within the accessible toilets
Accessible Toilets
Yes
The toilets are located on Platform 1.
Accessible toilets can be accessed through the ladies
Baby changing facilities are within the accessible toilets
Baby Changing
Yes
The toilets are located on Platform 1.
Accessible toilets can be accessed through the ladies
Baby changing facilities are within the accessible toilets
Waiting Rooms
- Waiting Rooms Monday to Saturday: 06:00 - 19:00
- Waiting Rooms Sunday: 08:00 - 19:00
Opposite booking office.
Seating Area
Yes
Operator
APCOA
- Conway Road
- Llandudno Junction
- LL31 9NB
- https://www.apcoa.co.uk/tfwr(external link, opens in a new tab)
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
70 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
ATM
No
Refreshment Facilities
Yes
Shops
No
Pay Phones
No
Accessible Public Telephones
No
Post Boxes
No
Bicycle Storage
Spaces
32 spaces
Type of Storage
Stands
Location
Cycle parking at Llandudno Junction station is provided in two locations
12 Sheffield stands, providing parking for 24 bicycles are sited outside station entrance by bus stop.
8 Wheelgrip stands are sited on eastbound platform 3
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station.
More Information
Transport Links
The rail replacement bus stop is in the station car park.
Taxi office in the station car park
Bus stop providing services to many destinations in station car park
There are no cycle hire facilities at this station.
