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Last updated:Today at 08:25
Train companies affected:Greater Anglia, Stansted Express

Llandudno Junction (LLJ)

Llandudno Junction station, Conwy Road, Llandudno Junction, Conwy, LL31 9NB

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:25 - 18:25
  • Opening Hours Saturday: 06:10 - 19:00
  • Opening Hours Sunday: 11:00 - 18:30
Location

Located at bottom of stairs heading towards Platform.

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine is next to the ticket office and take cash and major debit and credit cards. They are touchscreen controlled.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 05:25 - 23:00
  • Information Services Opening Times Sunday: 08:00 - 23:00

Staff Help Available

  • Staff Help Available Monday to Saturday: 05:25 - 23:00
  • Staff Help Available Sunday: 08:00 - 23:00

Monday to Saturday 05:00 to 23:00

Sunday 09:00 to 23:00

Staff are located at the Customer Services Office on Platform 3.

Customer Help Points

Yes

Please advise station staff at the Booking Office or the Customer Services office on Platforms 1/3 during opening hours upon arrival.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

A footbridge with lifts and steps links the car park at the station front with all platforms​​​​​​​.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine is next to the ticket office and take cash and major debit and credit cards. They are touchscreen controlled.

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The toilets are located on Platform 1.

Accessible toilets can be accessed through the ladies 

Baby changing facilities are within the accessible toilets

Waiting rooms
  • Waiting rooms Monday to Saturday: 06:00 - 19:00
  • Waiting rooms Sunday: 08:00 - 19:00

Opposite booking office.

Seating area

Yes

Accessible public telephones

No

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

Yes

Accessible spaces

4 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 05:25 - 23:00
  • Staff help available Sunday: 08:00 - 23:00

Monday to Saturday 05:00 to 23:00

Sunday 09:00 to 23:00

Staff are located at the Customer Services Office on Platform 3.

Customer Help Points and Meeting Point

Yes

Please advise station staff at the Booking Office or the Customer Services office on Platforms 1/3 during opening hours upon arrival.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1.

Accessible toilets can be accessed through the ladies 

Baby changing facilities are within the accessible toilets

Accessible Toilets

Yes

The toilets are located on Platform 1.

Accessible toilets can be accessed through the ladies 

Baby changing facilities are within the accessible toilets

Baby Changing

Yes

The toilets are located on Platform 1.

Accessible toilets can be accessed through the ladies 

Baby changing facilities are within the accessible toilets

Waiting Rooms

  • Waiting Rooms Monday to Saturday: 06:00 - 19:00
  • Waiting Rooms Sunday: 08:00 - 19:00

Opposite booking office.

Seating Area

Yes

Operator

APCOA

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

70 spaces

Accessible spaces

4 spaces

Accessible car park equipment

Yes

This car park is accredited with a Disabled Parking Award run by DMUK. Visit https://www.disabledmotoring.org for further information.

Impaired mobility set down/pick up points available

Yes

Car park CCTV

No

Parking charges

Parking charges apply

Notes

Visit www.apcoa.co.uk/tfwr for parking prices.

ATM

No

Refreshment Facilities

Yes

Shops

No

Pay Phones

No

Accessible Public Telephones

No

Post Boxes

No

Bicycle Storage

Spaces

32 spaces

Type of Storage

Stands

Location

Cycle parking at Llandudno Junction station is provided in two locations

12 Sheffield stands, providing parking for 24 bicycles are sited outside station entrance by bus stop.

8 Wheelgrip stands are sited on eastbound platform 3

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station.

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