Last updated:Today at 19:43
Train companies affected:Avanti West Coast, London Northwestern Railway
London Cannon Street (CST)
London Cannon Street station, Cannon Street, London, Greater London, EC4N 6AP
On weekdays, the busiest times at this station are generally between 06:00 and 08:30 and between 16:30 and 18:30.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 06:00 - 10:00, 15:00 - 19:00
- Opening Hours Saturday to Sunday: 06:00 - 10:00, 15:00 - 19:00
Location
On concourse
London Fare Zone
Zone 1
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Available during station opening hours
Height adjusted ticket office counter
Yes
All ticket counters have been lowered at this station.
Induction loop
Yes
Oyster Pay as you go Information
Purchase Oyster card here
Yes
Load Oyster Pay as you go here
- Load Oyster card at Ticket Machine
Use Oyster Pay as you go here
Yes
Pay as you go note
Oyster cards with a pre-loaded deposit only are available from ticket office. Top-up only from self-service ticket machine(s)
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Smartcard note
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Information Available From Staff
- Yes - from help point
- Yes - from ticket office
- Yes - from information point
Customer Information
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Friday: Yes
- Information Services Opening Times Saturday: Yes
- Information Services Opening Times Sunday: Yes
Staff Help Available
Yes
Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
Customer Help Points
No
Customer Services Notes
Available during station opening hours
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
There is step free access to the left of the front entrance on Cannon Street. A lift opposite platform 1 connects the upper and lower concourses
Ticket barriers and gates
Yes
There are ticket gates on all platforms. All platforms can be accessed by wide ticket gates.
Accessible ticket machines
Yes
Available during station opening hours
Height adjusted ticket office counter
Yes
All ticket counters have been lowered at this station.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
These are located near platform 7 and are operated by a radar key.
Waiting rooms
Yes
All platforms are partially or fully covered with a canopy.
Seating area
No
Accessible public telephones
Yes
Available during station opening hours
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
Yes
Accessible taxis are located on Dowgate Hill, left of the station.
Impaired mobility set down/pick-up point
No
There is no set down / pick up points at this station. Dowgate Hill is a quieter street than Cannon Street but has a slight slope. Please note there are double yellow lines in front of the station on Cannon Street and on Dowgate Hill.
Staff Help
Staff help available
Yes
Available during station opening hours. Help is available at the ticket office and by contacting any member of station staff. Mobility assistance is available between all platforms. Ring 0800 783 4524 for disability assistance at this station.
Customer Help Points and Meeting Point
No
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
These are beside the ticket office located near platform 7. There are also a baby changing facilities here
Accessible Toilets
Yes
These are located near platform 7 and are operated by a radar key.
Baby Changing
Yes
Waiting Rooms
Yes
All platforms are partially or fully covered with a canopy.
Seating Area
No
Refreshment Facilities
Yes
Food outlet (Seating available)
Shops
Yes
Wide range of shops
Pay Phones
Yes
Accessible Public Telephones
Yes
Available during station opening hours
Post Boxes
No
Outside the station
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station