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Last updated:Today at 14:35
Train companies affected:London Overground, Southern

London Euston (EUS)

London Euston station, Euston Road, London, Greater London, NW1 2RT

From Sunday 7 April, passengers using black cabs at Euston station will begin using a new taxi rank located at the front of the bus station, adjacent to Eversholt Street and Euston Road, in the former Euston Square Gardens East site directly in front of the station. For passengers requiring mobility assistance, the Assisted Travel Lounge will remain in their current location in Euston Square Gardens West.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:00 - 22:30
  • Opening Hours Saturday: 06:00 - 22:00
  • Opening Hours Sunday: 07:00 - 22:30

Advance bookings: Mon - Fri 0630 - 2100 Sat- 0830 - 2100 Sun 0730 - 2100

Location

The travel centre is on the left as you enter through the main entrance.

Advanced bookings are available:

Monday to Friday - 06:30 to 21:00Saturday - 08:30 to 21:00Sunday - 07:30 to 21:00

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Mobility Assistance will help passengers buying tickets if required.

Height adjusted ticket office counter

Yes

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

Yes

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Pay as you go note

Oyster Cards can be bought and topped up at the Underground station. 

Other Oyster transactions available from service ticket machines operated by London Northwestern Railway.

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Thursday: 04:30 - 01:30
  • Information Services Opening Times Friday to Saturday: 04:30 - 02:00
  • Information Services Opening Times Sunday: 05:15 - 01:30

Staff Help Available

  • Staff Help Available Monday to Thursday: 04:30 - 01:30
  • Staff Help Available Friday to Saturday: 04:30 - 02:00
  • Staff Help Available Sunday: 05:15 - 01:30

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday. 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Customer Help Points

Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.

Monday-Saturday 07:00-23:00Sunday 08:00-23:00

Customer Services Notes

Monday-Sunday 07:00-23:00 

Customers can seek information and assistance from the ticket office or the Mobility Assistance Reception.

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:30

Trolleys

Yes

CCTV at the Station

Yes

Tourist Information

Yes

Transport for London Visitor Centre I located on the main concourse.

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Suitable for disabled passengers. Level access to all platforms via ramps. Lifts provided between concourse, taxi & car park and London Underground ticket hall.

Lift access is available to the Underground ticket hall, however the Underground station itself has only escalators & stairs. Nearby Euston Square station has step-free access Westbound only to the Circle, Hammersmith & City and Metropolitan Lines.

For more information on the accessibility on London Transport click here.

Ticket barriers and gates

Yes

There are ticket gates at the entrances to platforms 1 - 3 & 8 - 11 and can be accessed by wide gates.

Accessible ticket machines

Yes

Mobility Assistance will help passengers buying tickets if required.

Height adjusted ticket office counter

Yes

Avanti West Coast have a height adjusted ticket counter which can be found in the ticket office on the left hand side of the Main Concourse when entering the station.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Waiting rooms

Yes

Located by the entrance to platforms 16-18

Seating area

No

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

The route to the main taxi pick up point has steps, so anyone with mobility problems can use the disabled taxi pick up point reached via the lifts.

You can request assistance to and from the taxi rank can using the telephones at the top of the stairs and at the taxi set down point. Or by telephoning Mobility Assistance at London Euston on 0207 922 6482.

The main taxi rank is beneath the station and is reached via the lifts next to the main ticket office or the stairs by the entrance to the Underground.

Impaired mobility set down/pick-up point

Yes

Assistance is available to and from platforms, the car park and the taxi rank. You can request this from the Mobility Assistance Lounge Reception that can be found on the left hand side of the main entrance or from any member of staff. It is advised to use the Mobility assistance number at London Euston Station on 02079226482 if being booked on the day. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with.

Staff Help

Staff help available
  • Staff help available Monday to Thursday: 04:30 - 01:30
  • Staff help available Friday to Saturday: 04:30 - 02:00
  • Staff help available Sunday: 05:15 - 01:30

Help is available from the Mobility Assistance Reception (if closed please use number on the reception door) or see any member of station staff. Mobility Assistance Reception is open 07:00-23:00 Monday to Saturday and 08:00-23:00 on Sunday. 

Disabled assistance is available to and from platforms, the car park and the taxi rank & drop off area. You can request this from the Mobility Assistance Reception that can be found on the main concourse between Boots & the ticket office or from any member of staff. It is preferred if assistance is booked 24 hour in advance using the following numbers of the train company you are travelling with:

Customer Help Points and Meeting Point

Yes

A dedicated Mobility Assistance Reception is located on the main concourse adjacent to the ticket office.

Monday-Saturday 07:00-23:00Sunday 08:00-23:00

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

These are located by the entrance to platforms 1-3

There are also accessible showers located in the First Class Lounge, shared between Caledonian Sleeper and Avanti West Coast.

Accessible Toilets

Yes

These are located adjacent to the main public toilets, by the entrance to platforms 1-3.

Baby Changing

Yes

Showers

Yes

Waiting Rooms

Yes

Located by the entrance to platforms 16-18

Seating Area

No

First Class Lounge

  • First Class Lounge Monday to Friday: 06:45 - 22:00
  • First Class Lounge Saturday: 06:45 - 21:30
  • First Class Lounge Sunday: 08:00 - 22:00

Located

Located on first floor, accessed via balcony.

Step free to access 

Yes a platform lift for mobility impaired customers.

Refreshments

First Class customers can find a comfy seat and enjoy complimentary soft drinks, light snacks and newspapers.

Lounge Availability

You can enjoy the First Class Lounge up to two hours (see Note below) before your outward journey and for an hour after your inward journey on the travel date shown on your ticket.

Note - Access time before your outward journey is reduced to one hour at peak times (15:00-19:00 on Thursdays and Fridays) for First Advance ticket holders only.

Tickets Accepted:

Avanti West Coast: Business, First Open or Advance First tickets. 

Caledonian Sleeper: First tickets.

You can only enter the lounge on the travel date shown on your ticket.

Please note that London Northwestern Railway first class tickets are not valid in this lounge.

Concessions for Standard Class sleeper customers

No

ATM

Yes

Located outside the station Located on concourse Located outside main entrance

Refreshment Facilities

Yes

Coffee shop Café Coffee kiosk Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Shops

Yes

Wide range of shops - see the Station Plan map.

Pay Phones

Yes

Public Wi-Fi

Yes

Find WiFi Hotspots around London Euston station

Post Boxes

Yes

Bicycle Storage

Spaces

415 spaces

Type of Storage

Stands

Location

On platform 18 at buffer end, West Colonnade opposite Sainsbury's, alongside station entrance, East Colonnade opposite M&S and to the rear of Nandos and Cafe Rouge

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

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