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London Liverpool Street (LST)

London Liverpool Street station, Bishopsgate, London, Greater London, EC2M 7PY

The lifts are out of order between Elizabeth Line platforms and the Broadgate ticket hall area at Liverpool Street station. Passengers requiring step-free access from Liverpool Street station are advised to use the Moorgate exit lifts at the other end of the platform.

Live trains

Radio buttons live-trains-finder-type

Station Information

Station managed by: Network Rail

Ticket Office

Opening Hours
  • Opening Hours,Monday: 03:10 - 01:00
  • Opening Hours,Tuesday to Thursday: 04:00 - 01:00
  • Opening Hours,Friday to Sunday: 03:40 - 01:00

Alongside Platform 10, next to the customer's lounge and Network Rail reception.

Location

Located on the main concourse

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Oyster Pay as you go Information

Purchase Oyster card here

No

Load Oyster Pay as you go here
  • Load Oyster card at Ticket Machine
Use Oyster Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard note

Tickets can be collected onto Greater Anglia smartcards at this station.

Information Available

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times,Monday: 03:10 - 01:03
  • Information Services Opening Times,Tuesday: 04:00 - 01:03
  • Information Services Opening Times,Wednesday: 04:00 - 01:03
  • Information Services Opening Times,Thursday: 04:00 - 01:03
  • Information Services Opening Times,Friday: 03:10 - 01:03
  • Information Services Opening Times,Saturday: 03:10 - 01:03
  • Information Services Opening Times,Sunday: 03:40 - 01:03

Staff Help Available

  • Staff Help Available,Monday to Sunday & Public Holidays: Available

This station is staffed 24/7 with staff avalible to help during all opening hours.

We have a large team of staff who can support customers across the whole station.

Customer Help Points

Yes

Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.

Left Luggage

  • Left Luggage,Monday to Sunday & Public Holidays: 07:00 - 23:00

Located on the internal station roadway.

Lost Property

  • Lost Property,Monday to Sunday & Public Holidays: 07:00 - 23:00

Located on the internal station roadway.

CCTV at the Station

Yes

Tourist Information

Available

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Step-free access to all National Rail platforms. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Note: No step free access to London Underground - Central Line, westbound Metropolitan, Hammersmith & City Line and the Circle Line.

Ticket barriers and gates

Available

There are ticket gates to all platforms. There are wide access gates available at all platforms.

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Waiting rooms
  • Waiting rooms,Monday to Friday: 07:00 - 21:00
  • Waiting rooms,Saturday to Sunday & Public Holidays: 09:00 - 21:00

The Customer lounge is located next to the ticket office.

Seating area

Available

Mutiple seating areas across the station.

Induction loop pay phones

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

Impaired mobility set down/pick-up point available

Available

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Staff Help

Staff help available
  • Staff help available,Monday to Sunday & Public Holidays: Available

This station is staffed 24/7 with staff avalible to help during all opening hours.

We have a large team of staff who can support customers across the whole station.

Customer Help Points

Yes

Help Points are located: entrances of Platform 1, 7, 9 14, & 17, The Customer Lounge, next to the Lift and near the War Memorial on the Mezzanine Level.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Accessible Toilets

Available

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Friday: 07:00 - 21:00
  • Waiting Rooms,Saturday to Sunday & Public Holidays: 09:00 - 21:00

The Customer lounge is located next to the ticket office.

Seating Area

Available

Mutiple seating areas across the station.

First Class Lounge

  • First Class Lounge,Monday to Sunday: 07:00 - 20:00

There is no First Class Lounge at London Liverpool Street station

Sheltered waiting area

There is sheltered waiting

ATM

Available

Located on concourse

Currency Exchange

Available

Refreshment Facilities

Available

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Shops

Available

See the Station Retail Directory for London Liverpool Street station on Network Rail's website.

Public Telephones

Yes

Accessible Public Telephones

Available

Public Wi-Fi

Available

Post Boxes

Available

Outside the station

Bicycle Storage

Spaces

233 spaces

Some bike stands are covered by CCTV.

Type of Storage

Stands

Location

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Cycle hire is avalible near by on Brushfield Street and Wormwood Street.

More Information

Maps

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