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Last updated:Today at 00:13
Train companies affected:National Rail

London Liverpool Street (LST)

London Liverpool Street station, Bishopsgate, London, Greater London, EC2M 7PY

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday: 03:10 - 01:00
  • Opening Hours Tuesday to Thursday: 04:00 - 01:00
  • Opening Hours Friday to Sunday: 03:40 - 01:00

Adjacent to Platform 10

Location

Located on the main concourse

London Fare Zone

Zone 1

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Oyster and Contactless Information

Purchase Oyster card here

No

Top-up Oyster Pay as you go here
  • Top-up Oyster at Ticket Machine
Use Oyster or Contactless Pay as you go here

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • No
Smartcard validators

Yes

Smartcard notes

Tickets can be collected onto Greater Anglia smartcards at this station.

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday: 03:10 - 01:03
  • Information Services Opening Times Tuesday: 04:00 - 01:03
  • Information Services Opening Times Wednesday: 04:00 - 01:03
  • Information Services Opening Times Thursday: 04:00 - 01:03
  • Information Services Opening Times Friday: 03:10 - 01:03
  • Information Services Opening Times Saturday: 03:10 - 01:03
  • Information Services Opening Times Sunday: 03:40 - 01:03

Staff Help Available

  • Staff Help Available Monday to Friday: 04:00 - 01:00
  • Staff Help Available Saturday: 04:00 - 01:00
  • Staff Help Available Sunday: 04:00 - 01:00

Open during station opening hours.

Customer Help Points

Yes

Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.

Customer Services Notes

There is a customer services point at this station

Luggage Storage

Yes

Lost Property

  • Lost Property Monday to Friday: 09:00 - 17:30

CCTV at the Station

Yes

Tourist Information

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

All the platforms are on the same level. There are lifts and escalators available to get to the Liverpool Street bus station and shops.

Ticket barriers and gates

Yes

Yes there are ticket gates to all platforms. All platforms can be accessed by wide ticket gates.

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Waiting rooms

Yes

Seating area

Yes

Accessible public telephones

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Taxis are available outside the station on Liverpool Street. From concourse level to Liverpool Street is accessible via the lift on the main concourse.

Impaired mobility set down/pick-up point

Yes

Yes by entering station via Primrose Street next to platform 10. Please ask at the Network Rail Station Reception, adjacent to Platform 10 for mobility assistance. You can also telephone to book in advance on 020 7295 2789 (Monday - Friday 0700-1900) or 07788 924 382. It is preferred if assistance is booked 24 hours in advanced of travel.

Staff Help

Staff help available
  • Staff help available Monday to Friday: 04:00 - 01:00
  • Staff help available Saturday: 04:00 - 01:00
  • Staff help available Sunday: 04:00 - 01:00

Open during station opening hours.

Customer Help Points and Meeting Point

Yes

Yes, help is available 24 hours a day. It can be found from the Rail Information Point, Network Rail Station Reception or any member of station staff. Or by telephoning 020 7295 2789 (Monday - Friday 0700-1900) or by ringing 07788 924 382 after 19:00.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The Station Public toilets are located down the stairs, opposite platform 11. Accessible toilets and baby changing facilities are available adjacent to platform 10.

Accessible Toilets

Yes

Adjacent to Platform 10 and can be operated by a radar key. There is also a buzzer at the toilet door.

Baby Changing

Yes

Waiting Rooms

Yes

Seating Area

Yes

First Class Lounge

  • First Class Lounge Monday to Sunday: 07:00 - 20:00

There is no First Class Lounge at London Liverpool Street station

ATM

Yes

Located on concourse

Currency Exchange

Yes

Refreshment Facilities

Yes

Coffee shop Buffet Coffee kiosk Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Shops

Yes

Wide range of shops

Pay Phones

Yes

Accessible Public Telephones

Yes

Post Boxes

Yes

Outside the station

Bicycle Storage

Spaces

233 spaces

Type of Storage

Stands

Location

Inside station next to taxi rank alongside platform 10 and outside Bishopsgate entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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