Luton Airport Parkway (LTN)

Managed by Thameslink 

 
Luton Airport Parkway station
Parkway Road
Luton
Bedfordshire
LU1 3JW
 

Station facilities

  • Station seating facilities

    Station seating facilities Platform 2/3 only and platform 4 has the upper concourse waiting area . None on platform 1
  • Trolleys

  • Refreshments

    Note
  • ATM machine

    ATM machine
  • Toilets

    Toilets Available during staffing hours.
  • Pay phone

    Pay phone Cards and Coins
  • Internet

    Public Wi-Fi Yes
  • Post box

    Note
  • Tourist information office

  • Shops

    Shops
 
 

Luton Airport Parkway

Stations made easy

Route planning around the station including maps and platforms

Show [LTN] route

 

Station Message: Alert!

The lifts are out of order between all platforms and the overbridge until further notice at Luton Airport Parkway station.

Station Message: Alert!

From 20 July until November, there will be no step-free access at Luton Airport Parkway to allow for essential lift replacement work. If you require step-free access please contact Thameslink’s assisted travel team on 0800 058 2844.

Step-free access is still available to Platform 1 for London bound Thameslink services from Kimpton Road.

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
In station forecourt
Storage spaces
120
Storage CCTV
Yes
Car Park
Station Car Park
Operator
Saba UK - www.sabaparking.co.uk/thameslink-railway
Phone number
-
Web address
http://thameslinkrailway.com/parking
Opening hours
Monday - Sunday 24 Hours a Day
Number of spaces
826
Blue Badge spaces 
Free of charge
No
CCTV Coverage
No
Onward travel information
Information to plan your onward journey is available in a printable format can be found here
Taxi
YES
Accessible taxis
Yes
Impaired mobility set down / pick up points available
Yes
At the front of the station.
Airport
A shuttle bus connects Luton Airport Parkway with London Luton Airport. For times and through tickets for these buses, please select Luton Airport as your origin or destination on the journey planner.

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:00 - 22:00
Saturday 06:30 - 22:00
Sunday 07:30 - 22:00
Height adjusted ticket office counter
Height adjusted ticket counter is not available at this station
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
Yes
Smartcards are available online at: www.thameslinkrailway.com/thekeysmartcard
Penalty fares
Penalty fares apply for Thameslink 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Monday - Sunday 24 Hours a Day
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Platform 1
Lost Property
Yes
Please visit www.thameslinkrailway.com/lostproperty and use the webform to register your lost item.
Monday - Sunday 07:00 - 22:00
thameslinkrailway.com/lostproperty
Ticket gates
Yes

 This station has a Secure Station Scheme accreditation.

CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are not accessible

Post box
Yes
Public Wi-Fi
Yes
Find WiFi Hotspots around this station
Refreshment facilities
Yes
Shops
Yes
Toilets
Yes
Toilets Location
Available during staffing hours.
Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
National key toilets location
Access to this toilet requires a Radar key.
Waiting Rooms
Yes
Waiting rooms location
Platform 2/3 only and platform 4 has the upper concourse waiting area . None on platform 1
Waiting rooms opening hours

Waiting room on Platform 1 closed until further notice

Accessibility and mobility access

 
Helpline Contact
See below.
Assisted travel
Yes
Helpline opening hours
Monday - Sunday 07:00 - 22:00

The assisted helpline is not available on Christmas Day.

Staff help available
Yes
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note
This is a Category A station: This station has step-free level access to all platforms via lifts. Assistance Meeting Point is the Ticket Office..
Wheelchairs available
Yes

Station Map

 
Station plan

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