Last updated:Today at 00:03
Train companies affected:South Western Railway
Malton station, Railway Street, Malton, North Yorkshire, YO17 9RD
The ticket office is on the left as you enter the station.
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Yes
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No
Smartcards are available from the ticket office, and can be topped up there or using the ticket machine.
Yes
A Help Point is available on the platform to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
To speak to a member of our team, please call: 0345 600 1671.
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No
Yes
This station has step-free access to all platforms / the platform.
This station is category A. Step free access is provided from the station entrance to the platform. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
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There is a unisex accessible toilet located in the booking hall.
Yes
Seating is available within the booking hall, which is heated. There is also a mobile phone charging desk.
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Yes
No
No
2 spaces
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
Yes
Pay and Display machines have been removed from this car park.
Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.
Customers can also purchase parking tickets from selected ticket offices.
Yes
A Help Point is available on the platform to contact a member of our team in an emergency or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
The TransPennine Express Passenger Assist Team are not available on Christmas Day or Boxing Day.
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Yes
There is a unisex accessible toilet located in the booking hall.
Yes
There is a unisex accessible toilet located in the booking hall.
Yes
Yes
Seating is available within the booking hall, which is heated. There is also a mobile phone charging desk.
Yes
TransPennine Express
39 spaces
2 spaces
Parking is free for registered disabled customers parking in disabled spaces displaying a valid Blue Badge Permit. Blue Badge holders must also register their permit at bit.ly/tpebluebadge in order to obtain free parking.
Yes
Pay and Display machines have been removed from this car park.
Customers can purchase their parking tickets via the APCOA connect app, www.apcoaconnect.com or via phoning the automated payment line on 01895 262 122.
Customers can also purchase parking tickets from selected ticket offices.
No
No
Parking charges apply
Yes
Refreshments are available from the café on the platform.
48 spaces
Stands & Racks
On the platform.
Yes
Yes
There are no cycle hire facilities at this station
Outside station entrance.
The nearest taxi rank is at the station entrance.
Information to plan your onward journey is available in a printable format here