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Last updated:Yesterday at 04:55
Train companies affected:National Rail

Manchester Piccadilly (MAN)

Manchester Piccadilly station, Piccadilly Station Approach, Manchester, Greater Manchester, M60 7RA

Live trains

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Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 04:30 - 22:30
  • Opening Hours Saturday: 04:30 - 22:30
  • Opening Hours Sunday: 07:00 - 22:30

Advance Tickets

Mon-Sat 04:30-22:30 Sun 07:00-22:30

Location

Main Concourse

Ticket Machines

Yes

Collection of pre-purchased tickets
  • Pick up tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines available

Height adjusted ticket office counter

Yes

The ticket office, the train information booth (outside the ticket office) and the Assisted Travel Lounge have induction loops.

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • No
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

  • Departure Screens
  • Announcements
  • Arrival Screens

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Saturday: 07:15 - 21:00
  • Staff Help Available Sunday: 09:00 - 21:00

Assisted Travel Lounge is located on the station concourse on exit to the long stay car park, near to platform 1.

Opening times

Mon-Sat 07:15-21:00

Sun 09:00-21:00

Manchester Piccadilly station is open 7-days a week.

Passenger assistance is available booked through the relevant Train Operating Company.

Customer Help Points

Yes

Customer Help Points:

  • Located by the entrance to Fairfield Street.

  • Located by the entrance from the long stay car park

  • Located within satellite lounge by the side of the lift

  • Outside the entrance to the toilets on the South Concourse

Train Information Point:

  • Located on the main concourse

  • Induction Loop

Station Reception:

  • Located in the Fairfield Street mezzanine level close to WH Smith

Assisted Travel Lounge

  • Located on the station concourse on exit to the long stay car park, near to platform 1. 

  • Induction Loop

Opening times

  • Mon-Sat 07:15-21:00

  • Sun 09:00-21:00

Customer Services Notes

Please see any member of staff or go to the Network Rail Station Reception situated near to WH Smith on the Fairfield Street mezzanine level - a buzz button is available if reception closed.

Luggage Storage

  • Luggage Storage Monday to Saturday: 07:00 - 23:00
  • Luggage Storage Sunday: 08:00 - 23:00

Lost Property

  • Lost Property Monday to Sunday: 08:00 - 21:00

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Visually Impaired

All platforms have tactile warning strips.

Ticket barriers and gates

Yes

Ticket gates are in place for platforms 1-12

Accessible ticket machines

Yes

Accessible ticket machines available

Height adjusted ticket office counter

Yes

The ticket office, the train information booth (outside the ticket office) and the Assisted Travel Lounge have induction loops.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Accessible toilets are available on the main concourse opposite platforms 11-12, satellite lounge near the footbridge towards platforms 13-14, the upper concourse and the Assisted Travel Lounge. Use the radar key or contact a member of staff for further directions.

Waiting rooms

Yes

Waiting lounge is available for platforms 13/14, accessible via platform 10

Assisted Travel Lounge

The lounge services:

  • Accessible seating with integrated space for wheelchairs

  • An accredited Changing Places toilet facility* (available 24/7 use intercom for access outside lounge opening times)

  • Accessible toilet

  • A sensory space (by Sensory NOOK)

  • A staffed welcome desk (with Induction Loop)

  • Facilities for service animals

  • British Sign Language information screens

  • Talking Toilets (by Toilet Mate) – coming soon

  • Height adjustable workstation

Assisted Travel Lounge is located on the Station Concourse on exit to the long stay car park, near to platform 1.

Opening Times

  • Monday - Saturday: 07:15 - 21:00

  • Sunday: 09:00 - 21:00

Seating area

Yes

Available throughout the station.

Accessible public telephones

Yes

Normal height public telephones are on the main concourse but are of an accessible height.

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Taxi rank outside Fairfield Street entrance - available 05:00 until 02:00

Impaired mobility set down/pick-up point

Yes

Available only at Fairfield Street entrance with dropped kerb and lift to main station.

Accessible spaces

Manchester Piccadilly Car Park 1

35 spaces

Manchester Piccadilly Car Park 2

3 spaces

Manchester Piccadilly Car Park 1 

35 Blue Badge spaces are available - parking is chargeable for all vehicles

Accessible car park equipment

Manchester Piccadilly Car Park 1

Manchester Piccadilly Car Park 2

Manchester Piccadilly Car Park 1 

In the Short Stay Car Park in Fairfield Street with lift access to the station and in the Long Stay Car Park adjacent to the station.

Manchester Piccadilly Car Park 2 

Yes -  Fairfield Street entrance (via lift)

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 07:15 - 21:00
  • Staff help available Sunday: 09:00 - 21:00

Assisted Travel Lounge is located on the station concourse on exit to the long stay car park, near to platform 1.

Opening times

Mon-Sat 07:15-21:00

Sun 09:00-21:00

Manchester Piccadilly station is open 7-days a week.

Passenger assistance is available booked through the relevant Train Operating Company.

Customer Help Points and Meeting Point

Yes

Customer Help Points:

  • Located by the entrance to Fairfield Street.

  • Located by the entrance from the long stay car park

  • Located within satellite lounge by the side of the lift

  • Outside the entrance to the toilets on the South Concourse

Train Information Point:

  • Located on the main concourse

  • Induction Loop

Station Reception:

  • Located in the Fairfield Street mezzanine level close to WH Smith

Assisted Travel Lounge

  • Located on the station concourse on exit to the long stay car park, near to platform 1. 

  • Induction Loop

Opening times

  • Mon-Sat 07:15-21:00

  • Sun 09:00-21:00

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Baby changing facilities are available on the main concourse opposite platforms 11–12, satellite lounge near the footbridge towards platforms 13–14, the upper concourse and the accessible toilet within the Assisted Travel Lounge

Accessible Toilets

Yes

Accessible toilets are available on the main concourse opposite platforms 11-12, satellite lounge near the footbridge towards platforms 13-14, the upper concourse and the Assisted Travel Lounge. Use the radar key or contact a member of staff for further directions.

Baby Changing

Yes

Baby changing facilities are available on the main concourse opposite platforms 11–12, satellite lounge near the footbridge towards platforms 13–14, the upper concourse and the accessible toilet within the Assisted Travel Lounge

Waiting Rooms

Yes

Waiting lounge is available for platforms 13/14, accessible via platform 10

Assisted Travel Lounge

The lounge services:

  • Accessible seating with integrated space for wheelchairs

  • An accredited Changing Places toilet facility* (available 24/7 use intercom for access outside lounge opening times)

  • Accessible toilet

  • A sensory space (by Sensory NOOK)

  • A staffed welcome desk (with Induction Loop)

  • Facilities for service animals

  • British Sign Language information screens

  • Talking Toilets (by Toilet Mate) – coming soon

  • Height adjustable workstation

Assisted Travel Lounge is located on the Station Concourse on exit to the long stay car park, near to platform 1.

Opening Times

  • Monday - Saturday: 07:15 - 21:00

  • Sunday: 09:00 - 21:00

Seating Area

Yes

Available throughout the station.

First Class Lounge

  • First Class Lounge Monday to Friday: 06:00 - 19:30
  • First Class Lounge Saturday: 08:00 - 18:00
  • First Class Lounge Sunday: 09:30 - 19:30

Location

Above the information point (opposite the ticket office) on the main concourse - Lift available

Tickets Accepted

Avanti West Coast Anytime or Off-Peak (First Class) or Avanti West Coast Advance (First Class) tickets. You can only enter the lounge on the travel date shown on your ticket.

Facilities 

Dedicated business areas are fully equipped with telephone points, desks, fax photocopier and modem facilities, screens with updated train information.

Refreshments 

Tea, coffee, soft drinks. 

Wi-Fi

Wi-Fi is available 

Showers

Showers are not available

Long Stay

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

856 spaces

Accessible spaces

35 spaces

35 Blue Badge spaces are available - parking is chargeable for all vehicles

Accessible car park equipment

Yes

In the Short Stay Car Park in Fairfield Street with lift access to the station and in the Long Stay Car Park adjacent to the station.

Impaired mobility set down/pick up points available

Yes

Available only at Fairfield Street entrance with dropped kerb and lift to main station.

Car park CCTV

Yes

Short stay / Drop off

Car Parking Availability
  • Car Parking Availability Monday to Sunday: Yes
Spaces

47 spaces

Accessible spaces

3 spaces

Accessible car park equipment

Yes

Yes -  Fairfield Street entrance (via lift)

Impaired mobility set down/pick up points available

Yes

Available only at Fairfield Street entrance with dropped kerb and lift to main station.

Car park CCTV

Yes

ATM

Yes

Located on main concourse, Fairfield Street mezzanine level and Fairifeld Street.

Refreshment Facilities

Yes

Coffee shop Buffet Coffee kiosk Cold drinks vending machine Hot drinks vending machine Food vending machine Public House/Bar Food outlet (Seating available) Food outlet (Seating unavailable)

Water fountains are available on the main concourse opposite platform 10 and next to the toilets and Costa Coffee in platforms 13/14 waiting lounge

Station concourse

Shops

Yes

News agent Wide range of shops Mini supermarket Pharmacy Convenience store High street shops Off Licence Passport Photo Booth

Pay Phones

Yes

Accessible Public Telephones

Yes

Normal height public telephones are on the main concourse but are of an accessible height.

Public Wi-Fi

Yes

Wi-fi available - Free public wifi

Post Boxes

Yes

Post box is situated at the top of the station approach, outside station doors (next to Boots)

Bicycle Storage

Spaces

254 spaces

  • 254 spaces for non-folding cycles

  • 40 Brompton storage spaces for folding cycles

Type of Storage

Stands & Lockers

Location

Fairfield Street, Ducie Street, station front entrance

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

www.bromptonbikehire.com/docks/2322-manchester-piccadilly

Brompton Bike Hire provide two tariffs based on annual or leisure membership for 24 hour bike hire:

Frequent: £2.50 per day (£20 annual membership)

Leisure: £5 per day (£1 annual membership)

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