Last updated:Yesterday at 23:28
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Yesterday at 21:18
Train companies affected:South Western Railway
Manchester Victoria (MCV)
Manchester Victoria station, Station Approach, Todd Street, Manchester, Greater Manchester, M3 1WY
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:30 - 22:00
- Opening Hours Sunday: 08:00 - 22:15
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Located near the ticket office.
Height adjusted ticket office counter
Yes
There is a disabled counter at the station and can be used when requested
.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard notes
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information Screens
- Departure Screens
- Announcements
Information Services Opening Times
- Information Services Opening Times Saturday: 05:45 - 00:25
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Monday to Sunday: 05:45 - 00:25
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
Trolleys
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
Yes
Accessible ticket machines
Yes
Accepts Cash & Cards
Located near the ticket office.
Height adjusted ticket office counter
Yes
There is a disabled counter at the station and can be used when requested
.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
Seating area
Yes
Wheelchairs available
Yes
Trolleys
Yes
Getting to and from the station
Accessible taxis here
Yes
You can pre arrange an accessible taxi by calling customer experience Tel: 08002006060
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Staff Help
Staff help available
- Staff help available Monday to Sunday: 05:45 - 00:25
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
A key is available in the Duty's Manager's office.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
There are no designated waiting rooms, but the station concourse and platforms are fully canopied
Seating Area
Yes
Refreshment Facilities
Yes
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
Bicycle Storage
Spaces
38 spaces
38 cycle stands on platform and approach
Type of Storage
Stands
Location
Next to lifts by platform 3
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Not available at this station.
