Last updated:Today at 21:53
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 21:18
Train companies affected:South Western Railway
Marston Green station, Holly Lane, Marston Green, West Midlands, B37 7AB
A Ticket Vending Machine is located in the Booking Hall.
Yes
Yes
No
by member of staff on duty
Yes
No
No
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
On both platforms
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
**Marston Green is accredited by the Secure Station Scheme**
No
No
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during 'staff help available opening times' When station staff aren't available, the assistance meeting point is on the platform where your service is due to depart. Our on-board conductors will help you onto the train, so please make sure you attract their attention as the train comes to a stop on the platform.
No
Yes
No
by member of staff on duty
Yes
Yes
Yes
Yes
Yes
Yes
Public telephones are not accessible
Yes
Accessible taxis are not available
No
Car park
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Yes
On both platforms
24 hours, 7 days a week (except Christmas Day and Boxing Day)
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
No
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. The toilet facilities are available: Monday - Thursday 06:15-19:00, Friday 06:15-20:00, Saturday 08:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
Yes
No
Yes
Yes
Transport for West Midlands
102 spaces
6 spaces
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
Yes
No
Car park
No
Parking is free
No
No
Yes
Public telephones are not accessible
15 spaces
Stands & Lockers
Yes
Yes
No
In the event of engineering the bus/coach will collect from: Outside the station front at the public service bus stops.
Marston Green Cars 0500 34555
Information to plan your onward journey is available in a printable format here
No
No
No