Manchester Victoria (MCV)
Managed by Northern
Station facilities
-
Station seating facilities
-
Trolleys
Trolleys Yes -
Refreshments
Note There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
-
ATM machine
-
Toilets
Toilets A key is available in the Duty's Manager's office. -
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Manchester Victoria
Getting to and from the station

Bicycle parking
Stands
- Storage sheltered
- Yes
- Storage location
-
adjacent to Platform 3 and on platform 3.
- Storage spaces
- 88
-
80 space cycle shelter adjacent to stairs on Platform 3, plus 8 cycle stands on Platform 3
- Storage CCTV
- Yes
- Car Park
No
- Onward travel information
-
'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:
www.firstgroup.com/ukbus and www.stagecoachbus.com
Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:
The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.
For information about all buses in Greater Manchester visit:
- Taxi
-
www.traintaxi..co.uk
- Impaired mobility set down / pick up points available
- No
- Metro
-
The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.
For details: www.metrolink.co.uk
Ticket buying and collection
- Ticket Office
Yes
- Opening hours
-
Monday,Tuesday,Wednesday,Thursday,Friday,Saturday 06:30 - 22:00
Sunday 08:00 - 22:15
- Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
There is a disabled counter at the station and can be used when requested
. - Induction loop
- This office has an induction loop
- Ticket machines
Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accepts Cash & Cards
Located near the ticket office.
- Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
- Smartcards
- Smartcards issued
Yes
- Smartcards top-up
Yes, at self-service ticket machine
- Smartcards validators
No
- More information at www.northernrailway.co.uk/smart
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
If the station is not staffed please use our helpline 08002006060
- Information services - opening times
-
Saturday 05:45 - 00:25
Information available 24/7 through the customer experience centre 0800 200 6060
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
No
- Lost Property
- Yes
-
Monday - Sunday 07:00 - 22:00
Open 0700-2200 7 days per week
- 08002006060
- Customer Services
- 08002006060
- Ticket gates
Yes
- CCTV
- Yes
- Location for Rail Replacement Services
-
Pick up point is on Station Approach (M3 1WY) directly outside the station main entrance, outside the M & S shop.
Facilities
- ATM Machine
No
- Pay phones
Yes
- Pay phones type
- Cards and Coins
- Post box
Yes
- Refreshment facilities
Yes
-
There is a large cafe with seating plus a number of smaller cafes and coffee / news outlets on the main concourse area.
- Toilets
Yes
- Toilets Location
- A key is available in the Duty's Manager's office.
- Accessible toilets
- Yes
- Baby changing facilities
No
- Trolleys
Yes
- Waiting Rooms
No
Accessibility and mobility access
- Helpline Contact
- 0800 138 5560 text relay 18001 0800 138 5560
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
-
Monday - Sunday 24 Hours a Day
- Staff help available
Yes
- Staff help available opening times
-
Monday - Sunday 05:45 - 00:25
- Ramp for train access
Yes
- Step free access coverage
Yes
- Step free access note
- Category A station, Scooter Friendly Station - Step free access around the whole station via use of lifts between platforms 3-6, connection with Manchester Metrolink using ramps
- Wheelchairs available
Yes
- Wheelchairs available open hours
-
As per ticket office opening hours