Manchester Victoria (MCV)

Managed by Northern 

 
Manchester Victoria station
Station Approach
Todd Street
Manchester
Greater Manchester
M3 1WY
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note

    There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.  

  • ATM machine

  • Toilets

    Toilets A key is available in the Duty's Manager's office.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note

  • Tourist information office

  • Shops

 
 

Manchester Victoria

Stations made easy

Route planning around the station including maps and platforms

Show [MCV] route

 

Station Message: Alert!

The lifts at Manchester Victoria will be out of service from 13th October until 10th January 2020. Manual stair lifts will be in operation at the station but this may delay passengers transferring between platforms and the concourse at the station. Please speak to station staff if you require further assistance. 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
No
Storage location
on platform and approach
Storage spaces
38

38 cycle stands on platform and approach

Storage CCTV
Yes
Car Park
No
Onward travel information

'First' and 'Stagecoach' operate a network of frequent local bus routes around Manchester city and Greater Manchester. For route maps and timetables:

www.firstgroup.com/ukbus and www.stagecoachbus.com

 

Buy a Manchester PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details:

www.plusbus.info

 

The three free 'Metroshuttle' bus services link the main rail stations and various attractions in the city centre. Buses run daily, 07:00 to 19:00.

 

For information about all buses in Greater Manchester visit:

www.gmpte.com

Taxi

www.traintaxi..co.uk

Impaired mobility set down / pick up points available
No
Metro

The Manchester 'Metrolink' tram network serves Victoria station. Trams runs south to Manchester Piccadilly station; north to Bury and south west to Manchester Deansgate station and onto Altrincham and Eccles.

For details: www.metrolink.co.uk

Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 06:30 - 22:00
Saturday 06:30 - 22:00
Sunday 08:00 - 22:15
Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

There is a disabled counter at the station and can be used when requested

.
Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Accessible ticket machines note

Accepts Cash & Cards

Located near the ticket office.

 

Collection of pre-purchased tickets
Yes, from either ticket office or self-service ticket machine
Smartcards
Smartcards issued
Yes
Smartcards top-up
Yes, at self-service ticket machine
Smartcards validators
No
More information at www.northernrailway.co.uk/smart
Penalty fares
Penalty fares apply for Northern 

Staffing and general services

 
Information available from staff
 
Information services - opening times
Saturday 05:45 - 00:25
 
Customer help points
No
Lost Property
Yes
Monday 08:00 - 20:30
Tuesday, Wednesday, Thursday, Friday 07:00 - 20:30
Saturday 10:00 - 17:00
Sunday 10:00 - 18:00
08002006060
Ticket gates
Yes
CCTV
Yes
Location for Rail Replacement Services

Replacement transport pick up point will be on Long Millgate which is across the tram track when leaving the station via the exit next to the M&S Food shop

Facilities

 
ATM Machine
No
Pay phones
Yes
Pay phones type
Cards and Coins
Post box
Yes
Refreshment facilities
Yes

There is a large cafe with seating plus a number of smaller cafes and coffee  / news outlets on the main concourse area.  

Toilets
Yes
Toilets Location
A key is available in the Duty's Manager's office.
Accessible toilets
Yes
Baby changing facilities
No
National key toilets
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 138 5560
Helpline opening hours
Monday - Sunday 24 Hours a Day
Staff help available
Yes

Staff are available to help from first to last train. 

Staff help available opening times
Monday - Sunday 05:45 - 00:25
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access from the concourse direct to platforms 1, 2 & 3. Access to platforms 4 & 5 from platform 3 via an accessible lift or up 29 steps, across the footbridge (25 paces) and down by the accessible central lift or 29 steps to platform level. Access to platform 6 is also across the footbridge (37 paces) and down via accessible lift or 29 steps on to the platform. Lifts open for all services.

Wheelchairs available
Yes

Station Map

 
Station plan

View larger version
Stations made easy
Show [MCV] route

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