Marston Green (MGN)
Managed by West Midlands Railway
Station facilities
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Station seating facilities
Station seating facilities -
Trolleys
-
Refreshments
-
ATM machine
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Toilets
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Pay phone
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Internet
-
Post box
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Tourist information office
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Shops
Marston Green
Getting to and from the station
Bicycle parking
Stands,Lockers- Storage sheltered
- Yes
- Storage spaces
- 15
- Storage CCTV
- Yes
- PlusBike (cycle hire)
-
No
- Car Park
- Station Car Park
- Operator
- Network West Midlands
- Address
-
-
-
- Opening hours
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 96 with 6 accessible spaces available
- Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
- Free of charge
- No
- CCTV Coverage
- No
- Onward travel information
-
Information to plan your onward journey is available in a printable format here
- Taxi
-
Marston Green Cars 0500 34555
- Accessible taxis
-
Accessible taxis are not available
- Impaired mobility set down / pick up points available
- No
- Airport
-
No
- Port
-
No
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday, Tuesday, Wednesday, Thursday 06:15 - 19:00
Friday 06:15 - 20:00
Saturday 08:00 - 20:00
Sunday 09:00 - 14:00
- Location
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A Ticket Vending Machine is located in the Booking Hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is not available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards validators
- No
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from ticket office
- Information services - opening times
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Monday, Tuesday, Wednesday, Thursday 06:15 - 20:00
Friday 06:15 - 20:00
Saturday 08:00 - 20:00
Sunday 09:00 - 14:00
- Passenger Information Systems
- Departure screens, Announcements
- Customer help points
- Yes
-
On both platforms
- Customer Services
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Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day.
**Marston Green is accredited by the Secure Station Scheme**
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
-
In the event of engineering the bus/coach will collect from: Outside the station front at the public service bus stops.
Facilities
- ATM Machine
- No
- Toilets
- No
- Waiting Rooms
- Yes
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 0800 0248998 Open: 08:00 – 22:00 7 days a week (except Christmas Day and Boxing Day)
- Helpline opening hours
-
Monday - Sunday 08:00 - 22:00
- Staff help available
- Yes
-
This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
Please contact West Midlands Railway Passenger Assist team on 0800 0248998
- Staff help available opening times
-
Monday, Tuesday, Thursday 06:15 - 19:00
Friday 06:15 - 20:00
Saturday 08:00 - 20:00
Sunday 09:00 - 14:00
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Level access to Booking Hall. Ramp to Coventry platform. Ramp overbridge across tracks. Additional step-free entrance to Birmingham platform via short ramp. Level access to front of Booking Hall - rear entrance has 6 steps to platform, but possible to avoid by using ramp at front of station.
- Wheelchairs available
- No
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