Milton Keynes Central (MKC)

Managed by London Northwestern Railway 

 
Milton Keynes Central station
302 Eldergate
Milton Keynes
Buckinghamshire
MK9 1LA
 

Station facilities

  • Station seating facilities

  • Trolleys

    Trolleys Yes

  • Refreshments

    Note Coffee shop Coffee kiosk Food vending machine

  • ATM machine

    ATM machine

  • Toilets

    Toilets

    The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.

  • Pay phone

    Pay phone Cards and Coins

  • Internet

  • Post box

    Note

  • Tourist information office

  • Shops

    Shops Convenience store Passport Photo Booth
 
 

Milton Keynes Central

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Station Message: Alert!

We have closed the public access toilets on Platforms 1 and 2 at Milton Keynes today until further notice. The heavily reduced footfall means we can better deploy both cleaners and hygiene supplies elsewhere on the station.

Accessible toilet facilities remain unaffected and full toilet facilities remain open on platforms 3 and 4.

Waiting room facilities are also closed at this station until further notice. 

Getting to and from the station

 
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.

Bicycle parking

Stands
Storage sheltered
Yes
Storage location
Front of station
Storage spaces
900
Storage CCTV
Yes
PlusBike (cycle hire)

Yes. Just out side the station operated by Santander Cycles. More information can be found at santandercyclesmk.co.uk

Car Park
Station Car Park
Operator
Indigo
Phone number
0330 1235 247
Address
-
-
Email address
[email protected]
Opening hours
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
Number of spaces
964  with 18 accessible spaces available
Parking is free for disabled customers parking in disabled spaces displaying a valid International Blue Badge 
Accessible car park equipment
Wheelchair users may require assistance using car park equipment at this station 

Access to Car park payment facilities is not required as parking is free for disabled users in disabled parking spaces.

Free of charge
No
Daily rate
£11.00
Saturday rate
£5.30
Sunday rate
£5.30
Weekly rate
£40.00
Monthly rate
£151.00
3 Monthly rate
£362.00
Annual rate
£1298.00
CCTV Coverage
No
Onward travel information

Information to plan your onward journey is available in a printable format here

Taxi

Taxis can be obtained outside the front of the station. www.traintaxi.co.uk

Accessible taxis
Accessible taxis are available
Impaired mobility set down / pick up points available
Yes

Accessible parking bays.

Airport

 


Ticket buying and collection

 
Ticket Office
Yes
Opening hours
Monday - Friday 04:45 - 22:00
Saturday 06:00 - 22:00
Sunday 06:45 - 21:30

Peak demand is 0700-1000 1630-1830 Mon-Fri

Location

All Ticket Vending Machines are located in the Booking Hall.

Height adjusted ticket office counter
Height adjusted ticket counter is available at this station
Height adjusted ticket office counter note

There is an accessible Ticket Office window on the main concourse.  The counter on this window can be lowered to help wheelchair users and other customers.

Induction loop
This office has an induction loop
Ticket machines
Yes
Accessible ticket machines
There are accessible ticket machines at this station
Collection of pre-purchased tickets
Yes, from ticket machine
Smartcards
Smartcards issued
No
Smartcards validators
No

Staffing and general services

 
Information available from staff
Yes - from help point,Yes - from ticket office 
Information services - opening times
Monday - Friday 04:45 - 22:00
Saturday 06:00 - 22:00
Sunday 06:45 - 21:30
 
Passenger Information Systems
Departure screens, Announcements, Arrival screens
Customer help points
Yes
Customer Services

Please contact our Contact Centre team on: 0333 311 0006. Who are open during the following times:

Monday to Friday: 07:00 – 19:00 Saturday and Sunday: 08:00 – 16:00 Bank Holidays: 08:00 – 16:00 except Christmas Day and Boxing Day

**Milton Keynes Central is accredited by the Secure Station Scheme**

Ticket gates
Yes
CCTV
Yes

Facilities

 
ATM Machine
Yes
Pay phones
Yes
Pay phones type
Cards and Coins
Accessible public telephones

Public telephones are accessible - situated on the concourse and at the front of the station outside the main entrance

Post box
Yes
Refreshment facilities
Yes
Coffee shop Coffee kiosk Food vending machine
Shops
Yes
Type of shops available
Convenience store Passport Photo Booth
Toilets
Yes
Toilets Location

The toilets are located on 1 and 3. Please be advised the non-accessible toilets on Platforms 1 and 2 are locked out of use until further notice. The National key toilets are located on the Main Concourse (operated by a RADAR key), Platform 1 and Platform 3. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The toilet facilities are available: Monday - Sunday 05:00-23:00.

Accessible toilets
Yes
Baby changing facilities
Yes
Baby changing facilities location
 
National key toilets
Yes
Trolleys
Yes
Waiting Rooms
No

Accessibility and mobility access

 
Helpline Contact
0800 0248 997
Assisted travel

If you are travelling on London Northwestern Railway services only, you can book assistance up to 4 hours ahead for journeys on the same day, providing this is done during our contact centre hours (8am - 10pm daily). To make a Passenger Assist booking with other train operators, including seat reservations, please contact us up to 6 hours ahead for journeys on the same day.

If your booking is made online outside of these hours, this will be processed as soon as possible when our contact centre opens.

Don’t forget you can always simply ‘turn up and go’ without booking, if you know that the station you are using is accessible to you. This means you can still travel if you have made an online booking that has not been confirmed, and we will do our best to help you on the day.

Please note that other train operating companies may have different contact centre hours for booking assistance.

Helpline opening hours
Monday - Sunday 08:00 - 22:00

08:00 – 22:00, 7 days a week (except Christmas Day and Boxing Day)

Staff help available
Yes

This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance. All of our trains have ramps on board that our conductors are trained to use.

Staff help available opening times
Monday - Sunday 24 Hours a Day
Ramp for train access
Yes
Step free access coverage
Yes
Step free access note

Level access to booking hall and footbridge. 35 steps down to all platforms (1-5) or step-free via lifts.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Wheelchairs available
Yes

Station Map

 
Station plan

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