Marlow (MLW)

Marlow station
Station Approach
Marlow
Buckinghamshire
SL7 1NT

Station facilities

Route planning around the station including maps and platforms

Stands
Storage sheltered: Yes
Storage location: Entrance area leading to platform
Storage spaces: 14; Please note cycles can be carried on our trains free of charge.
Storage CCTV: Yes
PlusBike (cycle hire): No
Car Park: No
Onward travel information: Information to plan your onward journey is available in a printable format here
Taxi: No
Accessible taxis: Accessible taxis are available. Please call our assist phone line.Assist booking line Tel 08457 413 775 Text Phone 08456 050 6000 Monday-Friday 08:00-20:00 Saturday-Sunday 09:00-17:00
Impaired mobility set down / pick up points available: No
Airport: Air Port Link Please change at Reading for Heathrow and Gatwick links and Bristol Temple Meads for Bristol Airport.

Ticket Office: No
Ticket machines: Yes
Accessible ticket machines: There are accessible ticket machines at this station
Collection of pre-purchased tickets: Yes, from ticket machine
Smartcards
Smartcards issued: No
Smartcards top-up: Yes, at ticket office
Smartcards validators: No; Smartcard Accepted
Penalty fares: Penalty fares apply for Great Western Railway

Information available from staff
Information services - opening times: Monday - Sunday Closed
Passenger Information Systems: Departure screens, Announcements
Customer help points: Yes
Lost Property: Yes; Please register your lost property here GWR Lost Property. It can take several days for items to turn up, we will let you know if they do.; Monday - Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday 10:00 - 16:30
Customer Services: Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Ticket gates: No
CCTV: Yes
Location for Rail Replacement Services: Station approach

Helpline Contact: 08001 971 329 or 18001 0800 197 1329 (Textphone)
Assisted travel: We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Helpline opening hours
Staff help available: No
Ramp for train access: Yes
Step free access note: Step Free - Category B1 Station - This station has step free access to the platform via a short steep ramp from the road.
Safety warning - Please be aware that this station has no tactile paving on the platform edge. Please take extra care when using this station.
Wheelchairs available: No