Last updated:Today at 23:36
Train companies affected:Southeastern, Thameslink
Last updated:Today at 21:25
Train companies affected:Avanti West Coast, Caledonian Sleeper, Northern, TransPennine Express
Neath (NTH)
Neath station, Station Square, Windsor Road, Neath, Neath Port Talbot, SA11 1BY
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Station Information
Ticket Office
Opening Hours
- Opening Hours,Monday to Friday: 05:30 - 18:30
- Opening Hours,Saturday: 06:10 - 18:45
- Opening Hours,Sunday: 09:20 - 16:50
Location
The ticket machine is near the ticket office counter and is available between 0530 and 2030, 7 days a week.
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Office
- Collect tickets at Ticket Machine
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available
If the station is unstaffed, please contact the customer relations team or onboard staff
Customer Information
- Departure Screens
- Live service information
- Arrival Screens
Staff Help Available
- Staff Help Available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Left Luggage
Unavailable
Lost Property
Available
CCTV at the Station
Yes
Help Point location
There are no Help Points
Live service information
Announcements are made both visually and audibly
Induction loop availability
Induction loops are throughout this station
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A.
Step free access to Platform 1 (to Swansea) from Milland Road car park.
Step free access to Platform 2 (to Cardiff) via the station entrance.
Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).
Ticket barriers and gates
Available
Accessible ticket machines
Available
Height adjusted ticket office counter
Available
Induction loop
Yes
Ramp for train access
Available
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms,Monday to Sunday: 06:00 - 21:30
Waiting room is available Monday - Sunday 06:00-21:30
Seating area
Available
Wheelchairs available
Available
Tactile paving on platform edges
There are tactile warnings on all platforms
Wide access gates - underneath Ticket Barrier and gates
There are automatic wide aisle gates that are less than 0.9 metres wide
Getting to and from the station
Accessible taxis here
Unavailable
Impaired mobility set down/pick-up point available
Available
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set-down/ pick-up point note
This is a combined drop-off and pick-up point
Seating or waiting facilities at drop-off/ pick-up
There are no seating or waiting facilities at this drop-off and/or pick-up point
Ramp deployment from rear of vehicle
Ramps can be deployed from the rear and side of a vehicle
Set-down/ pick-up location covered
The drop-off and/or pick-up point is uncovered
Dimensions of set-down/ pick-up spaces
Lane is at least 2.4m wide
Number of set-down/ pick-up spaces
There is space for up to 5 vehicles to drop-off and/or pick-up
Help Point near set-down/ pick-up
There is no Help Point close to the drop-off and/or pick-up point
Staff Help
Staff help available
- Staff help available,Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00
Customer Help Points
No
Helpline
- Helpline,Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Point location
There are no Help Points
Toilets
Available
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible Toilets
Available
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby Changing
Available
Waiting Rooms
- Waiting Rooms,Monday to Sunday: 06:00 - 21:30
Waiting room is available Monday - Sunday 06:00-21:30
Seating Area
Available
Car Parking Availability
- Car Parking Availability,Monday to Sunday & Public Holidays: Available
Spaces
68 spaces
Accessible spaces
4 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Available
Car park CCTV
No
Parking charges
Parking charges apply
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Refreshment Facilities
Available
The Hi Coffee Express Cafe at Neath provides hot and cold drinks, pastries and has some seating whilst you wait for a train. Or if you just want a catch up. Opening hours are Monday to Sunday 07:00-16:00
It is located to the right of the ticket office, and main station entrance as you enter into the station foyer area.
Public Telephones
No
Public Wi-Fi
Unavailable
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Location
Cycle parking is in two locations at Neath.
4 Sheffield Stands providing 8 bicycle parking spaces are located at the end of canopy at Platform 2 (eastbound platform, Cardiff direction).
8 Sheffield Stands providing 16 bicycle parking spaces are also located under the canopy, at the Milland Road entrance to Platform 1. (westbound platform, Swansea direction.)
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station front.
Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station
