Last updated:Today at 17:15
Train companies affected:South Western Railway
Neath (NTH)
Neath station, Station Square, Windsor Road, Neath, Neath Port Talbot, SA11 1BY
Please note that the platforms at this station have a gentle slope. Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Friday: 05:30 - 18:30
- Opening Hours Saturday: 06:10 - 18:45
- Opening Hours Sunday: 09:20 - 16:50
Location
The ticket machine is near the ticket office counter and is available between 0530 and 2030, 7 days a week.
Ticket Machines
Yes
Collection of pre-purchased tickets
- Pick up tickets at Ticket Office
- Pick up tickets at Ticket Machine
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Information Services Opening Times
- Information Services Opening Times Monday to Sunday: 06:00 - 22:00
Staff Help Available
- Staff Help Available Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00
Customer Help Points
No
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
Some step-free access to all platforms - please check details.
Category B2.
Step free access to Platform 1 (to Swansea) from Milland Road car park.
Step free access to Platform 2 (to Cardiff) via the station entrance.
Access between both platforms is via a footbridge with steps or a bridge with lifts (owned by Neath Port Talbot County Borough Council).
Ticket barriers and gates
No
Accessible ticket machines
Yes
Height adjusted ticket office counter
Yes
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Waiting rooms
- Waiting rooms Monday to Sunday: 06:00 - 21:30
Closed until further notice.
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
Yes
Accessible spaces
Neath Car Park 1
5 spaces
Neath Car Park 2
37 spaces
Accessible car park equipment
Neath Car Park 1
Neath Car Park 2
Staff Help
Staff help available
- Staff help available Monday to Sunday: 06:00 - 22:00
Monday to Sunday 06:00 to 22:00
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located on Platform 2. The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Accessible Toilets
Yes
The National key toilets are located on Platform 2; these toilets are operated by a radar key.
Baby Changing
Yes
Waiting Rooms
- Waiting Rooms Monday to Sunday: 06:00 - 21:30
Closed until further notice.
Seating Area
Yes
Station Car Park
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
64 spaces
Accessible spaces
5 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
No
Notes
Visit www.apcoa.co.uk/tfwr for parking prices.
Neath - Milland Road Car Park
Operator
Neath Port Talbot Council
- Milland Road
- Neath
- Sa11 1nj
Car Parking Availability
- Car Parking Availability Monday to Sunday & Public Holidays: Yes
Spaces
450 spaces
Accessible spaces
37 spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
Yes
Car park CCTV
Yes
Parking charges
Parking charges apply
- Rate per hour £1.50
- Off-peak rate £1.50
- Rate per day £3.80
- Rate on Saturday £3.80
- Rate on Sunday £1.00
Notes
Milland Road Car Park is operated by Neath Port Talbot Council and more information can be found on the Council's website Parking – Neath Port Talbot Council (npt.gov.uk)
Refreshment Facilities
Yes
Buffet
Pay Phones
Yes
Bicycle Storage
Spaces
16 spaces
Type of Storage
Stands
Location
Cycle parking is in two locations at Neath. 4 Sheffield Stands providing 8 bicycle parking spaces are located at the end of canopy at Platform 2 (eastbound platform, Cardiff direction). 4 Sheffield Stands providing 8 bicycle parking spaces are also located under the canopy, at the Milland Road entrance to Platform 1. (westbound platform, Swansea direction.)
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is at the station front.
Buy a Neath PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
