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Newton-le-Willows (NLW)

Newton-le-Willows station, Mill Lane, Newton-le-Willows, Merseyside, WA12 9SF

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours,Monday to Saturday: 06:00 - 23:55
  • Opening Hours,Sunday: 08:30 - 00:00
Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Accepts Cash & Cards

Height adjusted ticket office counter

Available

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Live service information

Staff Help Available

  • Staff Help Available,Monday to Saturday: 06:00 - 23:55
  • Staff Help Available,Sunday: 08:30 - 00:00

Customer Help Points

Yes

All Platforms

Customer Services Notes

08002006060

Left Luggage

Unavailable

Lost Property

  • Lost Property,Monday to Sunday: 06:00 - 23:00

Open 0600-2300 7 days per week

CCTV at the Station

Yes

Help Point location

There are Help Points

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

 Station Lifts available

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Accepts Cash & Cards

Height adjusted ticket office counter

Available

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

Waiting rooms

Unavailable

yes and shelter

Seating area

Unavailable

Tactile paving on platform edges

There are tactile warnings on all platforms

Getting to and from the station

Accessible taxis here

Available

Impaired mobility set down/pick-up point available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Accessible spaces

32 spaces

8 Electric Vehicle Charging spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via an uncontrolled road crossing such as a zebra crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Saturday: 06:00 - 23:55
  • Staff help available,Sunday: 08:30 - 00:00
Customer Help Points

Yes

All Platforms

Helpline
  • Helpline,Monday to Sunday: Available

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

There are Help Points

Toilets

Available

Accessible Toilets

Available

Baby Changing

Available

In accessible toilet

Waiting Rooms

Unavailable

yes and shelter

Seating Area

Unavailable

Car Parking Availability

  • Car Parking Availability,Monday to Sunday: Available

Spaces

400 spaces

Accessible spaces

32 spaces

8 Electric Vehicle Charging spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

No designated area is provided. The station front may be used for set down purposes.

Car park CCTV

Yes

Parking charges

Parking is free

Refreshment Facilities

Unavailable

Public Telephones

No

Bicycle Storage

Spaces

24 spaces

Type of Storage

Stands

Location

Behind Platform 1 shelter

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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