Last updated:Today at 07:27
Train companies affected:Greater Anglia, Stansted Express
Newton-le-Willows (NLW)
Newton-le-Willows station, Mill Lane, Newton-le-Willows, Merseyside, WA12 9SF
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 06:00 - 23:55
- Opening Hours Sunday: 08:30 - 00:00
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
Yes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Announcements
Staff Help Available
- Staff Help Available Monday to Saturday: 05:27 - 00:12
- Staff Help Available Sunday: 08:20 - 00:10
Customer Help Points
Yes
All Platforms
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 06:00 - 23:00
Open 0600-2300 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Category A Station
Scooter Friendly Station
Station Lifts available
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
Yes
Ticket office staff make every effort to provide the assistance that disabled passengers require.
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
yes and shelter
Seating area
No
Getting to and from the station
Accessible taxis here
Yes
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
32 spaces
8 Electric Vehicle Charging spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Saturday: 05:27 - 00:12
- Staff help available Sunday: 08:20 - 00:10
Customer Help Points and Meeting Point
Yes
All Platforms
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
Accessible Toilets
No
Baby Changing
Yes
Waiting Rooms
No
yes and shelter
Seating Area
No
Operator
Merseytravel
Car Parking Availability
- Car Parking Availability Monday to Sunday: Yes
Spaces
400 spaces
Accessible spaces
32 spaces
8 Electric Vehicle Charging spaces
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
Yes
Parking charges
Parking is free
Refreshment Facilities
No
Pay Phones
No
Bicycle Storage
Spaces
24 spaces
Type of Storage
Stands
Location
Behind Platform 1 shelter
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Bus interchange outside the booking office on Alfred Street
Bus Interchange at front of station. Busline 0871 200 2233
Not available at this station.
