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North Road (Darlington) (NRD)

North Road (Darlington) station, Station Road, Darlington, County Durham, DL3 6ST

Due to development work taking place at North Road station, the existing footpath is temporarily closed.

Please use the alternative access routes signposted at the station.

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours

Yes

unstaffed

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard notes

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: 06:00 - 23:55

Information available from Help Point 24/7.

Staff Help Available

No

Customer Help Points

Yes

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station does not have step-free access to any platform.

  • Category C Station

  • Station is unstaffed

  • Please note there are no tactile pavings at this station

there are 2 entrances to the staton, one is via steep steps 11 in total, the other is via a stepped ramps and about 40-50 metres in length.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

No waiting rooms, shelters are on the platform.

Seating area

No

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. The station front may be used for set down purposes.

Staff Help

Staff help available

No

Customer Help Points and Meeting Point

Yes

Helpline
  • Helpline Monday to Sunday: Yes

Assistance is provided by the conductor at this station, please wait on the platform for the train to arrive.

We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point. Boarding ramps are carried on all of our trains.

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

No waiting rooms, shelters are on the platform.

Seating Area

No

Refreshment Facilities

No

Bicycle Storage

Spaces

0 spaces

Type of Storage

Compounds

CCTV

No

Bicycle Hire

Cycle Hire Information

Not available at this station.

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