Last updated:Today at 14:42
Train companies affected:South Western Railway
Last updated:Yesterday at 17:04
Train companies affected:National Rail
Norwood Junction station, Station Road, South Norwood, Greater London, SE25 5AG
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Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Zone 4
Yes
Yes
Yes
Yes
Yes
Yes
No
No
Customer service staff are available from start until end of service, 7 days a week
Yes
Customer assistance window - platforms 4/5.
You can Contact Customer Services on 0343 222 123
No
Yes
Yes
Some step-free access, may be in one direction only - please check details.
Step free access from main entrance to Ticket Office and platform 1 only. Subway with steps to all other platforms. Rear (Woodside) entrance - steps to all platforms. Step-free route from rear entrance to main entrance via public subway outside station. Nearest step-free stations are Anerley, West Norwood or East Croydon
Yes
Yes
Yes
Yes
Yes
Ramp access to trains on Platform 1 only.
Platform 1
No
No
Yes
No
Yes
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
No
No dedicated area
Not Specified
Yes
No car park
Yes
Customer assistance window - platforms 4/5.
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Yes
Toilets on Platform 1
No
Yes
No
Yes
London Overground
15 spaces
Yes
No car park
No
No dedicated area
No
Parking charges apply
Yes
Located outside main entrance
Yes
Coffee shop on Platform 1. Kiosk on Platforms 4/5
No
High street shops
No
Yes
Post box in wall immediately outside station. Post Office also located nearby
10 spaces
Council facility
Racks
station front
Yes
Yes
There are no cycle hire facilities at this station
Use bus stop A in Selhurst Road for buses towards East Croydon, Sutton and West Croydon
Use bus stop B in Selhurst Road for buses towards Balham, Crystal Palace, New Cross Gate, Tulse Hill and London Bridge
If required Taxis from this station can be arranged through www.addisonlee.com or www.gett.com
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