Last updated:Today at 21:37
Train companies affected:East Midlands Railway, Grand Central, Hull Trains, LNER, Lumo
Last updated:Today at 14:59
Train companies affected:South Western Railway
Otford station, Station Road, Otford, Kent, TN14 5QY
This station is not continuously staffed please see staffing times for details of when staff are available.
On way in to access trains from the car park
Yes
Yes
by entrance to platform 1
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
0345 322 7021
No
Yes
Yes
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B1. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step free access to platform 1 for services towards London from Car Park entrance. Step free access to platform 2 for services away from London via side entrance ramp. Stepped access between platforms available via station footbridge.Step free Interchange between platforms in excess of 400 metres.
No
Yes
by entrance to platform 1
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Platform 1 - Available during staffing hours
Yes
Only available when staff present
Heated waiting Room on the platform only available when staff are present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Accessible taxis are available to book
Yes
7 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times) . You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the ticket office or you can use the help point on the platform. All Southeastern trains that call at this station are staffed and can assist with getting on and off trains only. If no staff at the station ensure you position yourself on the platform so the on train staff can see you. GTR trains do not have on board staff to assist.Where staff are not available at the station to assist, we now have a mobile Assistance Team who can be deployed to stations This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.
Yes
Platform 1- Available during staffing hours
Yes
Platform 1 - Available during staffing hours
No
Yes
Only available when staff present
Heated waiting Room on the platform only available when staff are present
Yes
APCOA Parking
178 spaces
7 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Coffee kiosk
Yes
Yes
Public telephones are not wheelchair accessible
24 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
car park entrance Platform 1
Yes
No
There are no cycle hire facilities at this station
Station forecourt (Platform 1 side of the station)
Information to plan your onward journey is available in a printable format here