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Pembrey & Burry Port (PBY)

Pembrey & Burry Port station, Station Road, Burry Port, Carmarthenshire, SA16 0LW

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

Unavailable

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Unavailable

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available

If the station is unstaffed, please contact the customer relations team or onboard staff

Customer Information

  • Departure Screens
  • Arrival Screens

Staff Help Available

Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

No

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are at designated listening areas

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Category B1.

Step free access to Platform 1 (to Swansea) from Station Road.  Step free access to Platform 2 (to Carmarthen.  Access between the platforms is available via a footbridge with steps and the roadbridge with pavement.

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

Unavailable

Ramp for train access

Available

Accessible Toilets

Unavailable

Waiting rooms

Unavailable

Seating area

Unavailable

Wheelchairs available

Unavailable

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

0 spaces

Accessible car park equipment

No

Staff Help

Staff help available

Available

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Unavailable

A nearest local authority toilet is located outside the station.

Accessible Toilets

Unavailable

Baby Changing

Unavailable

Waiting Rooms

Unavailable

Seating Area

Unavailable

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

7 spaces

Accessible spaces

0 space

Accessible car park equipment

No

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

No

Parking charges

Parking is free

ATM

Available

Located outside the station.

Refreshment Facilities

Unavailable

Public Telephones

No

Public Wi-Fi

Unavailable

Post Boxes

Unavailable

Bicycle Storage

Spaces

10 spaces

Lockers are provided on both platforms, but additional sheffield stands and rail cycle parking is provided in Carmarthenshire County Council's car park adjacent to the station

Type of Storage

Lockers

Location

Five lockers providing for parking for up to five bicycles are located on the both platforms.

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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