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Last updated:Today at 14:59
Train companies affected:London Overground, Southern

Pembrey & Burry Port (PBY)

Pembrey & Burry Port station, Station Road, Burry Port, Carmarthenshire, SA16 0LW

The ticket office at this station is now permanently closed.

To buy tickets, please

  • use the TfW App

  • use the ticket machine at this station

  • visit tfw.wales

  • use Payzone at Cadno Furniture & Antiques, 62 Station Road, Burry Port, SA16 0LW.

Please note that the platforms at this station have a gentle slope.  Please apply brakes to pushchairs and wheelchairs when waiting on the platform for a train.

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours

No

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

No

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

Load a pre-purchased season ticket onto a smartcard using the ticket vending machine.

Information Available From Staff

  • Yes - from help point

Customer Information Screens

  • Departure Screens
  • Arrival Screens

Staff Help Available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points

No

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

No

Station Accessibility

Step-free access

Step-free access to all platforms - may include long or steep ramps. Access between platforms may be via the street.

Category B1.

Step free access to Platform 1 (to Swansea) from Station Road.  Step free access to Platform 2 (to Carmarthen.  Access between the platforms is available via a footbridge with steps and the roadbridge with pavement.

Ticket barriers and gates

No

Accessible ticket machines

Yes

The ticket machine(s) do not accept cash. Payment is by major debit and credit cards only.

Height adjusted ticket office counter

No

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

No

Seating area

No

Accessible public telephones

Yes

Stepney Road opposite police station.

Wheelchairs available

No

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

0 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available

Yes

There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.

Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

No

A nearest local authority toilet is located outside the station.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

No

Seating Area

No

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes

Spaces

7 spaces

Accessible spaces

0 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

No

Parking charges

Parking is free

ATM

Yes

Located outside the station.

Refreshment Facilities

No

Pay Phones

No

Accessible Public Telephones

Yes

Stepney Road opposite police station.

Post Boxes

No

Outside the station.

Bicycle Storage

Spaces

10 spaces

Lockers are provided on both platforms, but additional sheffield stands and rail cycle parking is provided in Carmarthenshire County Council's car park adjacent to the station

Type of Storage

Lockers

Location

Five lockers providing for parking for up to five bicycles are located on the both platforms.

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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