Last updated:Today at 00:03
Train companies affected:South Western Railway
Penrith (North Lakes) station, Ullswater Road, Penrith, Cumbria, CA11 7JQ
Advance purchase tickets are available between 09:10 and 16:30 Monday at Saturday and from 08:00 to 16:30 on a Sunday
Ticket machines can be found in the booking hall.
Yes
Yes
Yes
Yes
No
No
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Yes
Customers are encouraged to approach a member of station staff for any customer information enquiry.
Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.
Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
No
Yes
Yes
Yes
This station has step-free access to all platforms / the platform.
This station has step-free access to all platforms / the platform
No
Yes
Yes
Yes
Yes
Yes
An accessible toilet is available on Platform 1, accessed using a RADAR key
Yes
Platform 1 05:30 - 21:30 Platform 2 05:30 - 22:30
Seating on all platforms with a waiting room on Platform 1.
Yes
Yes
Yes
No
Yes
4 spaces
Yes
Eco friendly car hire available from this station. Click here for more information.
Passenger Assist meeting point is the Customer Service office on Platform 1. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
An accessible toilet is available on Platform 1, accessed using a RADAR key
Yes
An accessible toilet is available on Platform 1, accessed using a RADAR key
Yes
Yes
Platform 1 05:30 - 21:30 Platform 2 05:30 - 22:30
Seating on all platforms with a waiting room on Platform 1.
Yes
Avanti West Coast
120 spaces
4 spaces
Yes
Eco friendly car hire available from this station. Click here for more information.
Yes
Yes
Parking charges apply
For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff
No
8 spaces
12 hoops on platform 1 (2 x cycles per hoop = 24 spaces)
Stands & Racks
Platform 1
Yes
Yes
Electric Cycle centre - Auction Mart Lane Castlegate Penrith, Cumbria CA11 7JD - [email protected] 01768864775
St Patricks Boat and cycle hire - Glenridding Ullswater Penrith Cumbria CA11 0QQ - www.stpatricksboatlandings.co.uk 01768482393
Rail replacement coach services can be found at the front of the station.
Electric Cycle centre - Auction Mart Lane Castlegate Penrith, Cumbria CA11 7JD - [email protected] 01768864775
St Patricks Boat and cycle hire - Glenridding Ullswater Penrith Cumbria CA11 0QQ - www.stpatricksboatlandings.co.uk 01768482393