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Port Talbot Parkway (PTA)

Port Talbot Parkway station, Heilbronn Way, Port Talbot, Neath Port Talbot, SA13 1UR

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 05:30 - 18:30
  • Opening Hours Saturday: 06:00 - 19:00
  • Opening Hours Sunday: 10:00 - 17:30
Location

Ticket Office is along foot bridge

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Information Available From Staff

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Announcements
  • Arrival Screens

Staff Help Available

  • Staff Help Available Monday to Sunday: 06:00 - 22:00

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Customer Help Points

Yes

Ticket Office only.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Luggage Storage

No

Lost Property

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to both platforms via a footbridge with lifts

Ticket barriers and gates

No

Accessible ticket machines

Yes

Height adjusted ticket office counter

Yes

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms Monday to Sunday: 06:00 - 21:00
Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

No

Impaired mobility set down/pick-up point

No

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Sunday: 06:00 - 22:00

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Customer Help Points and Meeting Point

Yes

Ticket Office only.

Helpline
  • Helpline Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.

The Changing Places Toilet is open from 06:00 to 21:30.

The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.

Accessible Toilets

Yes

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Sunday: 06:00 - 21:00

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Sunday & Public Holidays: Yes

Spaces

153 spaces

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

Car park CCTV

Yes

Parking charges

Parking charges apply

Notes

Car parking at Port Talbot is all located on the south side of the station.

For the TfW run car park visit either Car park information | Parking | Transport for Wales (tfw.wales) or  www.apcoa.co.uk/tfwr for parking prices.

A second car park called the Harbourside Way Car Park is run by Neath Port Talbot County Borough Council and more details on their car park can be found here Parking – Neath Port Talbot Council (npt.gov.uk)

ATM

No

Refreshment Facilities

  • Refreshment Facilities Monday to Sunday & Public Holidays: 06:00 - 15:00

The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station

Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos

The Work of Art Cafe is situated on the overbridge at the station, opposite the ticket office and stairs down to the island platform.

Shops

No

Pay Phones

No

Public Wi-Fi

No

Post Boxes

No

Bicycle Storage

Spaces

48 spaces

There is no cycle rack on the station but there is a council owned cycle rack at the front of the station

Type of Storage

Stands

Location

Cycle stands are located in two locations.

6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end.

18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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