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Last updated:Today at 22:42
Train companies affected:London Overground

Port Talbot Parkway (PTA)

Port Talbot Parkway station, Heilbronn Way, Port Talbot, Neath Port Talbot, SA13 1UR

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours,Monday to Friday: 05:30 - 18:30
  • Opening Hours,Saturday: 06:00 - 19:00
  • Opening Hours,Sunday: 10:00 - 17:30
Location

Ticket Office is along foot bridge

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Office
  • Collect tickets at Ticket Machine
Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Smartcards

Smartcards issued at this station

No

Smartcard tickets
  • Load smartcard at Ticket Office
Smartcard validators

No

Information Available

  • Yes - from help point
  • Yes - from ticket office

Customer Information

  • Departure Screens
  • Live service information
  • Arrival Screens

Staff Help Available

  • Staff Help Available,Monday to Sunday: 06:00 - 22:00

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Customer Help Points

Yes

Ticket Office only.

Customer Services Notes

Contact our Customer Relations team directly via the Transport for Wales Website.

Left Luggage

Unavailable

Lost Property

Available

CCTV at the Station

Yes

Help Point location

Help Points are only available in limited locations

Live service information

Announcements are made both visually and audibly

Induction loop availability

Induction loops are throughout this station

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

Category A.

Step free access to both platforms via a footbridge with lifts

Ticket barriers and gates

Unavailable

Accessible ticket machines

Available

Height adjusted ticket office counter

Available

Induction loop

Yes

Ramp for train access

Available

Accessible Toilets

Available

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Waiting rooms
  • Waiting rooms,Monday to Sunday: 06:00 - 21:00
Seating area

Available

Wheelchairs available

Available

Tactile paving on platform edges

There are no tactile warnings on platforms

Getting to and from the station

Accessible taxis here

Unavailable

Impaired mobility set down/pick-up point available

Unavailable

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Impaired mobility set-down/ pick-up point note

This is a drop-off point only

Seating or waiting facilities at drop-off/ pick-up

There are no seating or waiting facilities at this drop-off and/or pick-up point

Waiting facility location

The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing

Ramp deployment from rear of vehicle

Ramps cannot be deployed from the rear or side of a vehicle

Set-down/ pick-up location covered

The drop-off and/or pick-up point is uncovered

Dimensions of set-down/ pick-up spaces

Lane is at least 2.4m wide

Number of set-down/ pick-up spaces

There is space for up to 5 vehicles to drop-off and/or pick-up

Help Point near set-down/ pick-up

There is no Help Point close to the drop-off and/or pick-up point

Staff Help

Staff help available
  • Staff help available,Monday to Sunday: 06:00 - 22:00

Monday to Sunday 06:00 to 22:00. Assistance is provided by the Conductor on the train outside staffing hours.

Customer Help Points

Yes

Ticket Office only.

Helpline
  • Helpline,Monday to Sunday: 08:00 - 20:00

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Help Point location

Help Points are only available in limited locations

Toilets

Available

The toilets are located on Platform 1, including a Changing Places Toilet and baby changing facilities. The National Key toilets are located on platform 1; these toilets are operated by a radar key.

The Changing Places Toilet is open from 06:00 to 21:30.

The Accessible Toilet is open 24 hours while the Male & Female toilets and baby changing facilities are open from 06:00 to 21:00.

Accessible Toilets

Available

The National key toilets are located on Platform 1; these toilets are operated by a radar key.

Baby Changing

Available

Waiting Rooms

  • Waiting Rooms,Monday to Sunday: 06:00 - 21:00

Seating Area

Available

Car Parking Availability

  • Car Parking Availability,Monday to Sunday & Public Holidays: Available

Spaces

153 spaces

Accessible spaces

18 spaces

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

Unavailable

Car park CCTV

Yes

Parking charges

Parking charges apply

Notes

Car parking at Port Talbot is all located on the south side of the station.

For the TfW run car park visit either Car park information | Parking | Transport for Wales (tfw.wales) or  www.apcoa.co.uk/tfwr for parking prices.

A second car park called the Harbourside Way Car Park is run by Neath Port Talbot County Borough Council and more details on their car park can be found here Parking – Neath Port Talbot Council (npt.gov.uk)

Refreshment Facilities

  • Refreshment Facilities,Monday to Saturday: 06:30 - 17:30
  • Refreshment Facilities,Sunday: 09:00 - 15:00

The Work of Art cafe offers hot drinks, pastries and a selection of freshly made hot food with seating available whilst you wait for a train. Or if you want just sit and watch the trains leave and arrive Port Talbot Parkway station

Work of Art | Port Talbot (@workofartporttalbot) • Instagram photos and videos

The Work of Art Cafe is situated on the overbridge at the station, opposite the ticket office and stairs down to the island platform.

Public Telephones

No

Public Wi-Fi

Unavailable

Bicycle Storage

Spaces

48 spaces

There is no cycle rack on the station but there is a council owned cycle rack at the front of the station

Type of Storage

Stands

Location

Cycle stands are located in two locations.

6 Sheffield stands providing 12 bicycle parking spaces are located on the platform at the eastern end.

18 Sheffield stands providing 36 bicycle parking spaces are located on the south side entrance to the station.

Sheltered

Yes

CCTV

Yes

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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