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Poulton-le-Fylde (PFY)

Poulton-le-Fylde station, Breck Road, Poulton-le-Fylde, Lancashire, FY6 7AA

Live trains

Radio buttons live-trains-finder-type

Station Information

Ticket Office

Opening Hours
  • Opening Hours Monday to Saturday: 06:10 - 19:30
  • Opening Hours Sunday: 06:40 - 18:10
Location

Ticket machine is located in the Booking Hall - it cards only

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Cards only. Other users can obtain Promise to Pay tickets

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

No

Smartcard note

More information at www.northernrailway.co.uk/smart

Information Available From Staff

If the station is not staffed please use our helpline 08002006060

Customer Information Screens

  • Departure Screens
  • Announcements

Information Services Opening Times

  • Information Services Opening Times Monday to Saturday: 06:10 - 19:30
  • Information Services Opening Times Sunday: 06:40 - 18:10

Information available 24/7 through the customer experience centre 0800 200 6060

Staff Help Available

  • Staff Help Available Monday to Saturday: 06:10 - 19:10
  • Staff Help Available Sunday: 06:40 - 18:10

Customer Help Points

No

Customer Services Notes

08002006060

Luggage Storage

No

Lost Property

  • Lost Property Monday to Sunday: 07:00 - 22:00

Open 0700-2200 7 days per week

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

  • Category A Station

  • Scooter Friendly Station

Level access from Breck Road into ticket hall then by means of passenger operated lift, now available to the island platform from first to last train. Alternatively 37 steps with rest platform and handrail from ticket hall to island platform.

To find our more about travelling around this station, please see the 360 map click here

Ticket barriers and gates

No

Accessible ticket machines

Yes

Cards only. Other users can obtain Promise to Pay tickets

Height adjusted ticket office counter

No

Ticket office staff make every effort to provide the assistance that disabled passengers require.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

No

Waiting rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and shelter at all times

Seating area

Yes

Wheelchairs available

Yes

Getting to and from the station

Accessible taxis here

Yes

Impaired mobility set down/pick-up point

No

No designated area is provided. Street set down only available.

Accessible spaces

1 spaces

Accessible car park equipment

Yes

Staff Help

Staff help available
  • Staff help available Monday to Saturday: 06:10 - 19:10
  • Staff help available Sunday: 06:40 - 18:10
Customer Help Points and Meeting Point

No

Helpline
  • Helpline Monday to Sunday: Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

The National key toilets are operated by a RADAR key.

Accessible Toilets

No

Baby Changing

No

Waiting Rooms

Yes

Closed until further notice

Waiting room available during booking office hours, and shelter at all times

Seating Area

Yes

Car Parking Availability

  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes

Spaces

20 spaces

Accessible spaces

1 space

Accessible car park equipment

Yes

Impaired mobility set down/pick up points available

No

No designated area is provided. Street set down only available.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £2.00

Refreshment Facilities

No

Bicycle Storage

Spaces

0 spaces

Location

Behind ticket office

Sheltered

No

CCTV

Yes

Bicycle Hire

Cycle Hire Information

Not available at this station.

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