Preston (Lancs) (PRE)
Managed by Avanti West Coast
Station facilities
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Station seating facilities
Station seating facilities Available on Platform 3/4. Automatic doors available on all waiting rooms.
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Trolleys
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Refreshments
Note Refreshments and shops available on Platform 3/4
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ATM machine
ATM machine -
Toilets
Toilets The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
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Pay phone
Pay phone Cards and Coins -
Internet
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Post box
Note -
Tourist information office
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Shops
Shops
Preston (Lancs)
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Compound,Stands- Storage sheltered
- Yes
- Storage spaces
- 246
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Cycle hub by the Butler Street entrance 200 spaces
9 hoops on platform 3 (Only 1 x cycles per hoop = 9 spaces)
- Storage CCTV
- Yes
- PlusBike (cycle hire)
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Cycle Hire available from Leisure Lakes Bikes. A bike shop, sales, hire and services is available adjacent to Platform 7 on Butler Street, outside the Multi-Story car park. For more details click here.
- Car Park
- Station Car Park
- Operator
- Avanti West Coast
- Address
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Fishergate
Preston
Lancashire
PR1 8AP - Note
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For information on how to get to the car park, plus work out the cost of your stay visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- Opening hours
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Monday - Sunday 24 Hours a Day
- Number of spaces
- 1025 with 18 accessible spaces available
- Accessible car park equipment
- Wheelchair users can use car park equipment at this station unaided
- Free of charge
- No
- Daily rate
- £12.00
- Saturday rate
- £6.00
- Sunday rate
- £6.00
- Monthly rate
- £166.00
- 3 Monthly rate
- £374.00
- Annual rate
- £1200.00
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For information on how to get to the car park, plus work out the cost of your stay, visit the Avanti West Coast website
Different rates apply to non rail users, please speak to a member of staff.
- CCTV Coverage
- Yes
- Onward travel information
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Information to plan your onward journey is available in a printable format here
- Taxi
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Available outside the entrance. A freephone line is available in the ticket office area.
- Impaired mobility set down / pick up points available
- Yes
- Metro
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No Metro services
- Car hire
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Nearest Eurocar about half a mile from the station
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
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Monday - Friday 05:45 - 22:00
Saturday 04:45 - 21:00
Sunday 08:00 - 22:00
- Location
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Ticket machines can be found in the booking hall.
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- No
- Smartcards top-up
- Yes, at either ticket office or self-service ticket machine
- Smartcards validators
- No
- Penalty fares
- Penalty fares apply for Northern TransPennine Express
Staffing and general services
- Information available from staff
- Yes - from help point,Yes - from information point,Yes - from ticket office
- Information services - opening times
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Monday - Sunday 24 Hours a Day
- Passenger Information Systems
- Departure screens, Announcements, Arrival screens
- Customer help points
- Yes
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Information Kiosk on Platform 3. Audio announcements are broadcast throughout the station giving information about train running, platforms, security and safety announcements.Customer information screens are provided on the station concourse, displaying train running information, and on each platform showing the next train and service information.
- Lost Property
- Yes
- Avanti West Coast Lost Property
- Customer Services
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Customers are encouraged to approach a member of station staff with any customer information enquiry.
- Ticket gates
- No
- CCTV
- Yes
- Location for Rail Replacement Services
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Pick Up / Drop Off in the short stay car park on Butler St.
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Post box
- Yes
- Refreshment facilities
- Yes
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Refreshments and shops available on Platform 3/4
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
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The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
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The accessible toilets are located on Platform 3; these toilets are operated by a RADAR key. A Changing Places toilet is available on Platform 3, accessed using a RADAR key.
- Waiting Rooms
- Yes
- Waiting rooms location
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Available on Platform 3/4. Automatic doors available on all waiting rooms.
- Waiting rooms opening hours
Accessibility and mobility access
- Helpline Contact
- 08000 158 123 (08000 158 124 Textphone)
- Assisted travel
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We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
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Passenger Assist meeting point is at the Information Kiosk within the Waiting Room on Platform 3. Staff assistance is available at all times during the stations opening hours for boarding and alighting. Turn up and go is available although booking recommended.
- Staff help available opening times
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Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
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Category B1 - This station has step-free access to all platforms via the subway (with steep ramps) or using the lifts provided.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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