Last updated:Today at 14:59
Train companies affected:South Western Railway
Prestwick International Airport (PRA)
Prestwick International Airport sta, Glasgow Prestwick Airport, Prestwick, South Ayrshire, KA9 2PL
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
Yes
Information Available From Staff
- Yes - from help point
- Yes - from information point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
- Staff Help Available Monday to Friday: No
- Staff Help Available Saturday: No
- Staff Help Available Sunday: No
Yes - upon request to the airport Information Centre
The Information Centre is open 04:00 - 01:00 everyday.
Customer Help Points
Yes
Located in the waiting rooms of both platforms and connected to the Airport Information Centre.
Customer Services Notes
Customer Service staff are available to assist passengers between the station and the airport terminal upon request to the Information Centre.
To arrange mobility assistance for your train journey, please telephone Assisted Travel on 0800 912 2 901 or use Typetalk (for the hard of hearing) on 18001 0800 912 2 901. Opening Hours are 07:00 to 20:00, everyday.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has step-free access to all platforms / the platform.
Lifts connecting covered walkway to both platforms.
Ramps are available on all trains serving Prestwick International Airport station. Please ask for assistance at the Airport Information Centre.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
No
Accessible Toilets
No
Waiting rooms
Yes
Platforms
Seating area
Yes
Wheelchairs available
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
20 spaces
20 accessible spaces in car park 1.
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Monday to Friday: No
- Staff help available Saturday: No
- Staff help available Sunday: No
Yes - upon request to the airport Information Centre
The Information Centre is open 04:00 - 01:00 everyday.
Customer Help Points and Meeting Point
Yes
Located in the waiting rooms of both platforms and connected to the Airport Information Centre.
Helpline
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are located inside the Airport Building.
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Platforms
Seating Area
Yes
Operator
Glasgow Prestwick Airport Ltd
- Glasgow Prestwick Airport
- -
- Prestwick
- KA9 2PL
- https://www.nationalrail.co.uk/(external link, opens in a new tab)
Spaces
910 spaces
Accessible spaces
20 spaces
20 accessible spaces in car park 1.
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
Yes
Refreshment Facilities
Yes
Pay Phones
No
Bicycle Storage
Spaces
0 spaces
Sheltered
No
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
