Last updated:Today at 00:05
Train companies affected:Great Western Railway
Last updated:Today at 00:03
Train companies affected:South Western Railway
Prestatyn station, High street, Prestatyn, Denbighshire, LL19 9BB
In the station building on the platform.
Yes
Available
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Available
Yes
No
No
Load a pre-purchased season ticket onto a smartcard using the ticket vending machine or ticket office.
Information available during ticket office opening times.
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Help Points available - Location: Alongside lift doors at both platforms and bridge level
Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window
Yes
Ticket office for advice only.
Contact our Customer Relations team directly via the Transport for Wales Website.
Unavailable
Available
Yes
Help Points are only available in limited locations
Announcements are made both visually and audibly
Induction loops are throughout this station
This station has step-free access to all platforms / the platform.
Category A.
Step free access to both platforms via a footbridge with ramps and a lift.
Unavailable
Available
The ticket machine(s) take cash, and major debit and credit cards. They have touchscreen controls.
Available
Yes
Available
Unavailable
Available
Unavailable
There are tactile warnings on all platforms
Unavailable
Available
2 spaces
Yes
Available
If requiring passenger assist please see the conductor on the train. For other queries please see station staff during ticket office hours.
Help Points available - Location: Alongside lift doors at both platforms and bridge level
Induction Loop availability - Induction Loops in Help Points and at Ticket Office Window
Yes
Ticket office for advice only.
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Help Points are only available in limited locations
Unavailable
Unavailable
Unavailable
Available
Denbighshire County Council
36 spaces
2 spaces
Yes
Available
No
Parking is free
Please obtain a free parking ticket from the booking office.
Unavailable
No
12 spaces
6 stands providing a total of 12 spaces on the platform, west of the station building
Stands
The six Sheffield Stands providing for space for 12 bicycles, are located on the station platform west of the station building.
No
Yes
There are no cycle hire facilities at this station.
The rail replacement bus stop is a local bus stop on Bastion Road.
Taxi office outside the station.
The nearest bus stops are located on the High Street.
Buy a Prestatyn PlusBus ticket with your train ticket for discount-priced unlimited bus travel around the town. For details visit www.PlusBus.info
There are no cycle hire facilities at this station.