Last updated:Today at 12:02
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Last updated:Today at 11:54
Train companies affected:South Western Railway
Pwllheli (PWL)
Pwllheli station, Station Square, Pwllheli, Gwynedd, LL53 5HG
From the 13th March 2023, we're improving our staff facilities. Sorry for the inconvenience caused during the works that will last until late Summer 2023.
Station Information
Ticket Office
Opening Hours
No
Ticket Machines
No
Collection of pre-purchased tickets
- No
Accessible ticket machines
No
Induction loop
Yes
Smartcards
Smartcards issued at this station
No
Smartcard tickets
- No
Smartcard validators
No
Information Available From Staff
- Yes - from help point
Customer Information Screens
- Departure Screens
- Announcements
- Arrival Screens
Staff Help Available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points
Yes
Customer Services Notes
Contact our Customer Relations team directly via the Transport for Wales Website.
Luggage Storage
No
Lost Property
Yes
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B.
Step free access to the platform from Station Square.
Ticket barriers and gates
No
Accessible ticket machines
No
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
No
Seating area
Yes
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
Accessible spaces
0 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
Yes
There are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Customer Help Points and Meeting Point
Yes
Helpline
- Helpline Monday to Sunday: 08:00 - 20:00
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Nearest accessible station
Toilets
No
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
No
Seating Area
Yes
Spaces
57 spaces
Accessible spaces
0 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
Car park CCTV
No
Notes
Pay and Display available for all users
Refreshment Facilities
Yes
Coffee shop
Pay Phones
No
Bicycle Storage
Spaces
2 spaces
1 hoop
Type of Storage
Stands
Location
On the concourse
Sheltered
Yes
CCTV
Yes
Bicycle Hire
Cycle Hire Information
There are no cycle hire facilities at this station
More Information
Transport Links
The rail replacement bus stop is on the main road near the station entrance.
The nearest bus stops are approximately 100 metres away in the bus station. Turn left out of the station. At the roundabout, turn l left into Pen Cob, then turn right.
