Last updated:Today at 15:38
Train companies affected:CrossCountry, Great Western Railway
Last updated:Today at 15:18
Train companies affected:South Western Railway
Ramsgate station, Station Approach Road, Ramsgate, Kent, CT11 7RE
Assistance/Help available from station staff from First to Last trains.
On way in to access trains
Yes
Yes
booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
No
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
0345 322 7021
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Step free access to booking hall from car park. Lift and steps access to subway which gives direct access to platform 1,2,3 and 4 where services leave in both directions. Step free access to these platforms via lifts as well as stepped access.
No
Yes
booking hall
Yes
Counters can be raised or lowered to suit all customers
Yes
Yes
Yes
Booking Hall- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on Platform 1 and 2 Only available when staff present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
Yes
3 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. There are also staff able to offer assistance on all Southeastern trains from this station. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point by the gateline.
Yes
Booking Hall- Available during staffing hours
Yes
Booking Hall- Available during staffing hours
Yes
Booking Hall- Available during staffing hours
Yes
Only available when staff present
Heated waiting room on Platform 1 and 2 Only available when staff present
Yes
APCOA Parking
44 spaces
3 spaces
Parking is free for disabled customers displaying a valid Blue Badge in any car parking space
Yes
Yes
Parking charges apply
From 1st June - new off peak evening rate (after 18:00) - £1.50
Yes
Located by the ticket office
Yes
Buffet and Selecta vending machines
No
newspapers
Yes
Yes
Public telephones are not wheelchair accessible
30 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
There is cycle parking at the Minster end of Platform 3/4
There is also a covered cycle parking area in the forecourt by the main entrance
Yes
No
There are no cycle hire facilities at this station
Station forecourt
front of station
Information to plan your onward journey is available in a printable format here