Reading (RDG)
Managed by Network Rail
Station facilities
-
Station seating facilities
Station seating facilities -
Trolleys
Trolleys Yes -
Refreshments
Note -
ATM machine
ATM machine -
Toilets
Toilets Toilets are located on Station Platforms and in The Brunel Arcade building
-
Pay phone
Pay phone Cards and Coins -
Internet
-
Post box
Note -
Tourist information office
-
Shops
Shops
Reading
Getting to and from the station
PlusBus ticketing available for this location. For details of ticket prices and bus information, click here.
Bicycle parking
Stands- Storage sheltered
- Yes
- Storage location
- Front of station, underground short stay car park and long stay car park.
- Storage spaces
- 344
-
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
- Storage CCTV
- No
- Car Park
- Opening hours
- Free of charge
- No
- CCTV Coverage
- No
- Car Park
- Multi Storey Car Park
- Operator
- APCOA Parking (UK) Limited
- Phone number
- 0345 165 2030
- Address
-
-
-
- Web address
- http://www.apcoa.co.uk
- Note
-
Fully accessible car park available at this station. For details of local daily and season ticket prices, and to buy a car park season ticket please call APCOA on 01189 579 649.
- Opening hours
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Number of spaces
- 1275
- Accessible car park equipment
- Wheelchair users may require assistance using car park equipment at this station
-
Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
- Free of charge
- No
- Daily rate
- £23.70
- Weekly rate
- £118.50
- Monthly rate
- £215.00
- 3 Monthly rate
- £565.50
- Annual rate
- £1805.50
- CCTV Coverage
- No
- Onward travel information
-
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.
Not all buses are accessible
- Taxi
-
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
- Accessible taxis
-
Accessible taxi are available at the station entrance. please request staff assistance if you need to.
- Impaired mobility set down / pick up points available
- Yes
-
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
- Airport
-
For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498
Ticket buying and collection
- Ticket Office
- Yes
- Opening hours
-
Monday - Friday 05:15 - 22:45
Saturday 05:30 - 22:45
Sunday 07:15 - 22:45
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:00 - 20:00 and Sun 09:00 - 20:00
- Location
-
In ticket hall
- Height adjusted ticket office counter
- Height adjusted ticket counter is available at this station
- Height adjusted ticket office counter note
-
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
- Induction loop
- This office has an induction loop
- Ticket machines
- Yes
- Accessible ticket machines
- There are accessible ticket machines at this station
- Accessible ticket machines note
-
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
- Collection of pre-purchased tickets
- Yes, from ticket machine
- Smartcards
- Smartcards issued
- Yes
- Smartcards top-up
- Yes, at self-service ticket machine
- Smartcards validators
- Yes
- Penalty fares
- Penalty fares apply for Great Western Railway South Western Railway Elizabeth Line
Staffing and general services
- Information available from staff
- Information services - opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Customer help points
- Yes
- Customer Services
-
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
- Ticket gates
- Yes
- CCTV
- Yes
- Location for Rail Replacement Services
- At the North side of the station
Facilities
- ATM Machine
- Yes
- Pay phones
- Yes
- Pay phones type
- Cards and Coins
- Accessible public telephones
-
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
- Post box
- Yes
- Refreshment facilities
- Yes
- Shops
- Yes
- Toilets
- Yes
- Toilets Location
-
Toilets are located on Station Platforms and in The Brunel Arcade building
- Accessible toilets
- Yes
- Baby changing facilities
- Yes
- Baby changing facilities location
- National key toilets
- Yes
- National key toilets location
-
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
- Trolleys
- Yes
- Waiting Rooms
- Yes
- Waiting rooms opening hours
-
Monday - Sunday 24 Hours a Day
Waiting rooms open during station opening hours.
Accessibility and mobility access
- Helpline Contact
- If you wish to book assistance but are not sure which train operator you are travelling with, you can call 0800 022 3720. On calling, you will be referred to the appropriate train operator.
- Assisted travel
-
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
- Helpline opening hours
- Staff help available
- Yes
- Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
- Staff help available opening times
-
Monday - Friday 24 Hours a Day
Saturday 24 Hours a Day
Sunday 24 Hours a Day
- Ramp for train access
- Yes
- Step free access coverage
- Yes
- Step free access note
-
platforms can be reached via lift and bridge, ticket office is step free.
- Wheelchairs available
- Yes
- Wheelchairs available open hours
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