Last updated:Today at 01:41
Train companies affected:South Western Railway
Last updated:Today at 00:59
Train companies affected:Elizabeth line, Great Western Railway, Heathrow Express
Reading station, Station Hill, Reading, Berkshire, RG1 1LZ
Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:00 - 20:00 and Sun 09:00 - 20:00
In ticket hall
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Yes
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Yes
Yes
Yes
No
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Yes
Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)
No
No
Yes
Yes
This station has step-free access to all platforms / the platform.
platforms can be reached via lift and bridge, ticket office is step free.
Yes
Yes
Accessible ticket machines are located at the station entrance by the ticket office and at the car park.
Yes
Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.
Yes
Yes
Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
Waiting rooms open during station opening hours.
Yes
Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
Yes
Yes
Yes
Accessible taxi are available at the station entrance. please request staff assistance if you need to.
Yes
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
Reading Car Park 1
Not Specified
Reading Car Park 2
14 spaces
Reading Car Park 2
Reading Car Park 2
Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.
Yes
Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Yes
Toilets are located on Station Platforms and in The Brunel Arcade building
Yes
Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/
Yes
Waiting rooms open during station opening hours.
Yes
Yes
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
No
APCOA Parking (UK) Limited
1387 spaces
14 spaces
Yes
Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.
Yes
Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.
No
Parking charges apply
Yes
Yes
Yes
Yes
Yes
Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.
No
Yes
344 spaces
Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.
Stands
Front of station, underground short stay car park and long stay car park.
Yes
No
There are no cycle hire facilities at this station
At the North side of the station
Taxi rank is situated at the station entrance. Accessible taxi are available, please approach a member of staff for assistance.
Buses can be found on near by streets. Information to plan your onward journey is available in a printable format here.
Not all buses are accessible
For Heathrow Airport, change at Reading onto the frequent 'RailAir' luxury coach service. Runs every 20 minutes Monday to Friday daytimes; every 30 minutes Saturday & Sunday. For timetables and fares visit: www.railair.com/ or Tele: 0118 957 9498