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Last updated:Today at 00:46
Train companies affected:South Western Railway

Reading (RDG)

Reading station, Station Hill, Reading, Berkshire, RG1 1LZ

Live trains

Radio buttons live-trains-finder-type

Ticket Office

Opening Hours
  • Opening Hours Monday to Friday: 06:15 - 22:00
  • Opening Hours Saturday: 06:15 - 22:00
  • Opening Hours Sunday: 07:15 - 22:00

Please note: Reservations and tickets requiring reservations are sold at the following times only: Mon - Sat 08:00 - 20:00 and Sun 09:00 - 20:00

Location

In ticket hall

Ticket Machines

Yes

Collect tickets bought online
  • Collect tickets at Ticket Machine
Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

Height adjusted ticket office counter

Yes

Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.

Induction loop

Yes

Smartcards

Smartcards issued at this station

Yes

Smartcard tickets
  • Load smartcard at Ticket Machine
Smartcard validators

Yes

Information Available From Staff

  • Yes - from help point
  • Yes - from information point
  • Yes - from ticket office

Customer Information Screens

No

Information Services Opening Times

  • Information Services Opening Times Monday to Friday: Yes
  • Information Services Opening Times Saturday: Yes
  • Information Services Opening Times Sunday: Yes

Staff Help Available

  • Staff Help Available Monday to Friday: Yes
  • Staff Help Available Saturday: Yes
  • Staff Help Available Sunday: Yes

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points

Yes

Customer Services Notes

Please call our Customer Services Centre on 03457 000 125 (07:00-22:00 every day)

Luggage Storage

No

Lost Property

No

Trolleys

Yes

CCTV at the Station

Yes

Station Accessibility

Step-free access

This station has step-free access to all platforms / the platform.

platforms can be reached via lift and bridge, ticket office is step free.

Ticket barriers and gates

Yes

Accessible ticket machines

Yes

Accessible ticket machines are located at the station entrance by the ticket office and at the car park.

Height adjusted ticket office counter

Yes

Low-level accessible counter are located at the ticket office. All counters have hearing loop fitted.

Induction loop

Yes

Ramp for train access

Yes

Accessible Toilets

Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/

Waiting rooms
  • Waiting rooms Monday to Sunday: Yes

Waiting rooms open during station opening hours.

Seating area

Yes

Accessible public telephones

Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Wheelchairs available

Yes

Trolleys

Yes

Getting to and from the station

Accessible taxis here

Yes

Accessible taxi are available at the station entrance. please request staff assistance if you need to.

Impaired mobility set down/pick-up point

Yes

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Accessible spaces

Reading Car Park 1

Not Specified

Reading Car Park 2

14 spaces

Accessible car park equipment

Reading Car Park 2

Reading Car Park 2 

Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.

Staff Help

Staff help available
  • Staff help available Monday to Friday: Yes
  • Staff help available Saturday: Yes
  • Staff help available Sunday: Yes

Staff assistance is available; please request assistance from any member of staff if you have not booked assistance in advance.

Customer Help Points and Meeting Point

Yes

Helpline

Yes

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.

Toilets

Yes

Toilets are located on Station Platforms and in The Brunel Arcade building

Accessible Toilets

Yes

Radar Key available from station staff. If you wish to buy a 'National Key Scheme' key, [RADAR]. Their address is 12 City Forum, 250 City Road, London EC1V 8AF, tel: 020 7250 8181, minicom: 020 7250 4119, fax: 020 7250 0212, email: [email protected], website: https://crm.disabilityrightsuk.org/

Baby Changing

Yes

Waiting Rooms

  • Waiting Rooms Monday to Sunday: Yes

Waiting rooms open during station opening hours.

Seating Area

Yes

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Car park CCTV

No

Multi Storey Car Park

Operator

APCOA Parking (UK) Limited

Car Parking Availability
  • Car Parking Availability Monday to Friday: Yes
  • Car Parking Availability Saturday: Yes
  • Car Parking Availability Sunday: Yes
Spaces

1387 spaces

Accessible spaces

14 spaces

Accessible car park equipment

Yes

Accessible ticket machine is available at the car park. step free access from the car park to the station via a lift.

Impaired mobility set down/pick up points available

Yes

Set- Down / Pick up Points are available at the station entrance by the Rail air link lounge. Assisted travel meeting point - Customer Help desk main concourse. Please notify a member of staff.

Car park CCTV

No

Parking charges

Parking charges apply

  • Rate per day £23.70
  • Rate per week £118.50
  • Rate per month £215.00
  • Rate per 3 months £565.50
  • Rate per year £1805.50

ATM

Yes

Refreshment Facilities

Yes

Shops

Yes

Pay Phones

Yes

Accessible Public Telephones

Yes

Accessible low-level Pay Phone is available at the station main concourse. Please request staff assistance if you need to.

Public Wi-Fi

No

Post Boxes

Yes

Bicycle Storage

Spaces

344 spaces

Cycles can be carried free of charge,restrictions apply and you need to make a reservation up to two hours before the train leaves the station it is starting from. Please see our Cycling by train leaflet.

Type of Storage

Stands

Location

Front of station, underground short stay car park and long stay car park.

Sheltered

Yes

CCTV

No

Bicycle Hire

Cycle Hire Information

There are no cycle hire facilities at this station

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