Redcar Central (RCC)
Redcar Central station, West Dyke Road, Redcar, Cleveland, TS10 1RD
Station Information
Ticket Office
Opening Hours
- Opening Hours Monday to Saturday: 07:05 - 13:30
- Opening Hours Sunday: No
Ticket Machines
Yes
Collect tickets bought online
- Collect tickets at Ticket Machine
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Smartcards
Smartcards issued at this station
Yes
Smartcard tickets
- Load smartcard at Ticket Machine
Smartcard validators
No
Smartcard note
More information at www.northernrailway.co.uk/smart
Information Available From Staff
If the station is not staffed please use our helpline 08002006060
Customer Information
- Departure Screens
- Live journey information
Information Services Opening Times
- Information Services Opening Times Monday to Saturday: 07:05 - 13:30
- Information Services Opening Times Sunday: No
Information available 24/7 through the customer experience centre 0800 200 6060
Staff Help Available
- Staff Help Available Sunday: No
- Staff Help Available Monday to Friday: 06:10 - 12:40
- Staff Help Available Saturday: 07:10 - 13:40
- Staff Help Available Sunday: No
Customer Help Points
No
Customer Services Notes
08002006060
Luggage Storage
No
Lost Property
- Lost Property Monday to Sunday: 07:00 - 22:00
Open 0700-2200 7 days per week
CCTV at the Station
Yes
Station Accessibility
Step-free access
This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details.
Category B Station
- Access onto both platforms is possible via level crossing. However, level access transfer between each platform is approximately 1/2 mile and can take 30 minutes as the only other way between both platforms is via steps and a bridge. The car park is adjacent to platform 1.
To find our more about travelling around this station, please see the 360 map click here
Ticket barriers and gates
No
Accessible ticket machines
Yes
Accepts Cash & Cards
Height adjusted ticket office counter
No
staff will come out of the office to assist
Induction loop
Yes
Ramp for train access
Yes
Accessible Toilets
No
Waiting rooms
Yes
Closed until further notice
Part of booking office on Platform 1
Seating area
Yes
Wheelchairs available
No
Getting to and from the station
Accessible taxis here
No
Impaired mobility set down/pick-up point
No
No designated area is provided. The station front may be used for set down purposes.
Accessible spaces
1 spaces
Accessible car park equipment
Yes
Staff Help
Staff help available
- Staff help available Sunday: No
- Staff help available Monday to Friday: 06:10 - 12:40
- Staff help available Saturday: 07:10 - 13:40
- Staff help available Sunday: No
Customer Help Points and Meeting Point
No
Helpline
- Helpline Monday to Sunday: Yes
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Toilets
Yes
The toilets are available when the station is staffed
Accessible Toilets
No
Baby Changing
No
Waiting Rooms
Yes
Closed until further notice
Part of booking office on Platform 1
Seating Area
Yes
Car Parking Availability
- Car Parking Availability Monday to Friday: Yes
- Car Parking Availability Saturday: Yes
- Car Parking Availability Sunday: Yes
Spaces
60 spaces
Accessible spaces
1 space
Accessible car park equipment
Yes
Impaired mobility set down/pick up points available
No
No designated area is provided. The station front may be used for set down purposes.
Car park CCTV
No
Parking charges
Parking charges apply
- Rate per day £3.00
- Rate per week £10.00
Notes
Up to 2 hours (No Return) £2
Refreshment Facilities
No
Pay Phones
Yes
Bicycle Storage
Spaces
16 spaces
New cycle rack with 6 covered shelters. There are 6 lockers and 10 stands available at the station. Stands are free of charge but lockers must be hired for a minimum period of 4 weeks. Cost: 4 weeks = £4.00, 6 months = £26.00, 12 months = £52.00, all with a returnable deposit of £15.00. For further information, please contact Redcar and Cleveland Borough Council (cycling officer) on 01287 612544.
Type of Storage
Lockers & Stands
Location
Within the station
Sheltered
Yes
CCTV
No
Bicycle Hire
Cycle Hire Information
Not available at this station.
More Information
Transport Links
Westdyke road - near the official bus stop
Bus stop at front of station. Busline 0871 200 2233
Not available at this station.