Last updated:Today at 13:36
Train companies affected:CrossCountry, East Midlands Railway
Last updated:Today at 10:58
Train companies affected:South Western Railway
Rochester station, 86 Corporation Street, Rochester, Kent, ME1 1NH
Assistance/Help available from station staff from First to Last trains.
On way in to access trains from the car park
Yes
Yes
booking hall in subway
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
Train running Information and advice on how to get assistance available through the Help Point.
Yes
On platform
This station has Secure station accreditation - For more information contact 0345 322 7021
No
Yes
Yes
This station has step-free access to all platforms / the platform.
Category A. This station has step free access to all platforms - Step free access to booking hall from front of station. Step free access via lift in the subway to platform 1 for services towards London. Step free access to platform 2/3 for services away from London via lift from the subway. Stepped access to all platforms via staircases from subway.
Yes
Yes
booking hall in subway
Yes
There are standing height and wheelchair height ticket counters available.
Yes
Yes
Yes
Booking Hall- Available during staffing hours
Yes
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Yes
Yes
Public telephones are not wheelchair accessible
Yes
Yes
Accessible taxis are available to book
No
Not Specified
Yes
On platform
Yes
*Helpline closed on Christmas Day
Assistance navigating through the station and getting on and off trains (by ramp if required) is available all the time trains are running. You can now book assistance up to 2 hours before your journey. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.
Yes
Booking Hall- Available during staffing hours
Yes
Booking Hall- Available during staffing hours
Yes
Only available when staff present
Yes
Only available when staff present
Unheated seating area in booking hall only available when staff are present
Yes
Medway Council
110 spaces
No
Parking charges apply
Corporation Street Car Park
Car Park charges between 7am and 1am Monday to Sunday, payable using cash, contactless or RingGo code 79541
Yes
Yes
Coffee shop and Selecta vending machines
Yes
newspapers
Yes
Yes
Public telephones are not wheelchair accessible
19 spaces
You may leave your cycle in the rack provided however you do so at your own risk.
Stands
front of station
Yes
No
There are no cycle hire facilities at this station
Towards Gillingham: Bus stop outside station on Corporation Street.
Towards Strood or Meopham: Bus stop opposite the station on Corporation Street.
Information to plan your onward journey is available in a printable format here